320 Towne Center Cir Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (334 reviews)

jeffrey G

May 02, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 01, 2025

Gordon A

May 02, 2025

Hector is Wonderful... Give Him a Raise... Clean Cut...Hard Working...Friendly...Punctual...

Source: Google

Customer service response - Thank you for your kind words, Gordon! We're thrilled to hear about your positive experience with Hector's hardworking, friendly, and punctual service.

Sears Home Services on May 01, 2025

Keith P

April 28, 2025

Rafael was superb. Professional, courteous and efficient. One of the best

Source: Google

Customer service response - Thank you for your kind words, Keith! We're thrilled to hear about your positive experience with Rafael's professional, courteous, and efficient service.

Sears Home Services on April 28, 2025

Kapil R

April 28, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 27, 2025

kathy S

April 28, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on April 27, 2025

Mack R

April 28, 2025

Hector knew exactly at what he was looking at. When he saw the iced up evaporator. He then proceeded to defrost all the ice on the evaporator and installed the heater for the defrost cycle. All done!!!! B

Source: Google

Customer service response - Thank you for your kind words, Mack! We're thrilled to hear about your positive experience with Hector's knowledgeable and efficient service.

Sears Home Services on April 27, 2025

Dorothy C

April 24, 2025

George Lloyd was finally put on my job. I know from others that he is extremely knowledgeable about LG Refrigerators or any refridge. Mine is the top of the line and needed a pro. The third request, I finally got him. I spent hours on the phone trying to get him. And, each time they assigned me a different person. I was promised and finally got him just hours before my appointment. I have cancelled my service deal because someone messed up. It truley was a job only Mr. Lloyd could do. Please thank My Lloyd for us. Sincerely, Mr. and Mrs. Champagne

Source: Google

Customer service response - Thank you for your feedback, Mr. and Mrs. Champagne. We're happy to hear George Lloyd provided the expert service you needed, but we're sorry for the scheduling difficulties you experienced. Please contact us directly to discuss your experience further.

Sears Home Services on April 24, 2025

Francine C

April 22, 2025

He was great! Couldn’t ask for nicer tech. Very helpful and courteous!!! He should get a raise! Outstanding!!!!

Source: Google

Customer service response - Thank you for your kind words, Francine! We're thrilled to hear about your positive experience with our helpful and courteous technician.

Sears Home Services on April 22, 2025

Sweet R

April 21, 2025

Jim was very timely, communicated well, diagnosed the issue and then gave me different options regarding repairs without pressuring for the most expensive one.

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Jim's timely and communicative service, offering repair options without pressure.

Sears Home Services on April 21, 2025

Franko

April 20, 2025

Kevin knew what to do right away to solve my problem. Then he did some other checks while he was he to see f other things were working well. Great experience.

Source: Google

Customer service response - Thank you for your kind words, Franko! We're thrilled to hear about your positive experience with Kevin's prompt and thorough service.

Sears Home Services on April 20, 2025

Average Rating: 4.7/5 (334 reviews)