320 Towne Center Cir Reviews

Read reviews from customers who used our services at 320 Towne Center Cir


Total reviews

341


Average Rating

4.7/5

July 27, 2024
Overall rating

James L,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1722178220422

July 27, 2024
Overall rating

He install the parts in less then 10 minutes an was gone. Whether my freezer will freeze we will see.

Paul S,

Customer service response - Thank you for taking the time to leave a review. We hope your freezer is working perfectly now, but please don't hesitate to contact us if you have any concerns.

Sears Home Services on 1722177611312

July 25, 2024
Overall rating

The technician was friendly and professional. But I would never purchase a product from Sears again.

Stacy G,

Customer service response - Thank you for acknowledging the professionalism of our technician. We regret that your experience with Sears products did not meet your expectations.

Sears Home Services on 1721961992687

July 23, 2024
Overall rating

Ruby J,

Customer service response - A big thank you, Ruby, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1721829175316

July 17, 2024
Overall rating

He was very knowledgeable, studied the problem, figured it out, fixed it and then explained it to us. Thanks!

Cece T,

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and glad we could help solve the problem.

Sears Home Services on 1721275831040

July 17, 2024
Overall rating

tech was very polite and arrived within the time he said

Ingrid C,

Customer service response - Thank you for highlighting the punctuality and politeness of our technician. We're glad to hear about your positive experience!

Sears Home Services on 1721210654392

July 08, 2024
Overall rating

The technician went above and beyond, was polite and did an excellent job with communication.

Linda S,

Customer service response - Thank you for acknowledging the hard work and dedication of our technician. We're thrilled to hear about your positive experience with our communication and service.

Sears Home Services on 1720497873342

July 02, 2024
Overall rating

Appointment accommodated Faster than anticipated, got it fixed, Good communication.

Theresa K,

Customer service response - Thank you for the positive feedback; we're thrilled to hear you were satisfied with our speedy service and communication!

Sears Home Services on 1720018264127

July 02, 2024
Overall rating

Your system for appointments needs fixing. My original appointment was cancelled 4 times before I finally got a human being on the phone to get things settled. I took almost 1 month to get my washer repaired. Your agent tried to sell me a home policy but there i no way I would try that!!!

Jean J,

Customer service response - We apologize for the inconvenience with the appointments and the frustration it caused. Thank you for your feedback, it's invaluable in helping us improve our service.

Sears Home Services on 1720018981471

July 02, 2024
Overall rating

Quick and knowledgeable!!

Robert B,

Customer service response - Thank you for acknowledging our quick and knowledgeable service! We're thrilled to have met your expectations.

Sears Home Services on 1719921454616

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