9409 US Highway 19 N Ste 101 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (359 reviews)
Homeowner
May 19, 2025
Overall rating

The tec was great but I was not happy that it took a week to come out😡. I had 2 other appointments and they were canceled late morning 😡😡. You can't talk to a person only AI😡😡😡. Im glad I'm retired would have been really mad if I took off work and you kept rescheduling 😡😡😡😡 Im glad we got the fridge working for when I called it wasn't working and we waited 7 days shame on you 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡. Your service is terrible!!!!!!!

Louann L, Seminole, FL

Nedzad
May 15, 2025
Overall rating

Ned was excellent, very patient and knowledgeable in fixing my Samsung refrigerator. He definitely deserves 5 + stars. Ice had formed in the tray of my bottom freezer preventing the tray in the drawer from opening. A solid block of ice had formed around the ice maker and in the ice bucket. The ice had to be melted and it was hard to get steam directed to melt the ice into the freezer tray as there was only a small opening in which to direct the steam. Ned worked diligently and continued to work at it until he was able to melt and remove the ice that surrounded the freezer tray so the drawer could be opened. Thank you sears for sending Ned a professional technician to repair my Samsung refrigerator.

John&carol H, St Petersburg, FL

Great service
May 10, 2025
Overall rating

James was very courteous responsible and experienced technician easy to work with and completed the job very professionally thank you for the service.

Joel S, St Petersburg, FL

Refrigerator repair.
May 07, 2025
Overall rating

Nedzad was extremely friendly and very very knowledgeable of his. Very much an asset to any company. He his people like us, we can call on.

Richard H, St Pete Beach, FL

Fridge repair
May 06, 2025
Overall rating

Great service. Fixed in 5 mins. Labor was $385. Its crazy but happy that it's fixed. Nedzad was outstanding

Susan F, Seminole, FL

Liked technician but LG sucks
May 02, 2025
Overall rating

The technician was great. However, issue couldn't be fixed because LG sucks and doesn't want to replace the broken microwave they gave us.

Rebecca L, Saint Petersburg, FL

Top Notch Service
May 02, 2025
Overall rating

Top Notch Service is how I describe the service performed by Nedzad C. from Sears Home Services. He was very polite and extremely efficient. He knew exactly what to do to service my Cafe Refrigerator. I would highly recommend Sears Home Services.

Anthony K, Gulfport, FL

Faster repair appointment time
April 30, 2025
Overall rating

My tech was great, I feel sears needs to improve on the time to get repairs completed I have been without ac for almost a month and had 2 recalls which I had to wait 2 weeks in between for a repair appointment not good

Cassandra C, Pinellas Park, FL

Washing machine repair
April 25, 2025
Overall rating

Excellent service! I feel service technician Abdelrahman went above and beyond to do this job. Explained and showed all that was being done, exceptional service! Very happy 😊

Cherryann T, Largo, FL

Great dryer repair
April 14, 2025
Overall rating

Great work. He explained repair work. Assured me all was working well.

Annmarie K, Pinellas Park, FL

Average Rating: 4.8/5 (359 reviews)