1441 Tamiami Trail Unit 801 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fantastic experience
I appreciate Ryan and the expertise he brought. He arrived promptly, explained things clearly and was able to help me. I wish every experience with repair techs was like the one I had with Ryan.
Bridget G, Venice, FL
Refrigerator repair
Nedzad arrived when promised, diagnosed the problem and promptly fixed the gasket.
Theresa W, Venice, FL
Technician Brad
Brad is an excellent technician and provides solid customer service.
April P, Arcadia, FL
Great technician
Friendly, helpful, knowledgeable. He fixed the problem in no time.
Patricia B, Pt Charlotte, FL
Dishwasher repair
The guys were very professional and explained everything to us of course it's always disappointing when they can't fix your problem cause the part is no longer available
Nancy S, Englewood, FL
Excellent
Everything was excellent
Jean P, Punta Gorda, FL
Outstanding
This technician is an expert and diagnose the problem with skill and efficiency. We are totally satisfied.
Brian, Nokomis, FL
Sears service
Jaime was a gentleman and professional. He resolved our issue promptly and efficiently. The only issue that I had was not with the Technician but with not receiving the updates as promised about the hour window I was told I would receive first thing in the morning. Thanks
Linda A, Venice, FL
Ice Maker Issue
Peter called when he was on his way and set an ETA. He arrived on time, he was very informative of what he was doing to diagnose the issue. His troubleshooting skills were good and he replaced the unit with a spare from his van. a very nice service experience.
Bill W, Rotonda West, FL
Success, at long last.
I am so grateful to Elisue M for his courtesy, efficiency and professionalism. I've been trying to get my range repaired since November, and the process of working with Assurant and Sears Home Repairs has been a nightmare - until Elisue. Another technician canceled on me twice late in the day, the part they sent was broken, and manipulating the website and dealing with the call center was the complete opposite of customer service. But Elisue was the one shining light - he fixed the stovetop in 20 minutes and apologized profusely for the terrible service I'd encountered. That man deserves a big raise! He's the ONLY person, out of (no lie!) at least 20 contacts that cared and actually helped me.
Janis W, Venice, FL
