8000 W Broward Blvd Ste 100 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (172 reviews)

Faisal H

February 01, 2025

My experience with Sears Home Protect was excellent. Garth was amazing. He quickly diagnosed the issue and repaired it. Thank you Garth!

Source: Google

Customer service response - Thank you for your positive feedback, Faisal! We're delighted to hear that Garth provided excellent service and quickly resolved the issue.

Sears Home Services on February 01, 2025

Terri I

January 26, 2025

Even though I waited all day I have to give kiddos to Arron for working so hard! He knew exactly what was wrong with my dishwasher and fixed it!!!Thank you Arron for your dedication to your customers and to your company as I was his last customer at 8:00 pm. To me… that speaks volumes for a dedicated employee.

Source: Google

Customer service response - Thank you for your positive feedback, Terri! We're thrilled to hear that Arron provided dedicated service and resolved your dishwasher issue.

Sears Home Services on January 26, 2025

John H

January 22, 2025

Sears Home Service Tech Raleigh was great, very knowledgeable and efficient. Would use him again.

Source: Google

Customer service response - Thank you for your positive feedback, John! We're glad to hear Raleigh provided knowledgeable and efficient service.

Sears Home Services on January 22, 2025

Rafael J

January 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 21, 2025

Ellen C

January 16, 2025

The Sears Appliance person was very polite, explained the problem and fixed it!

Source: Google

Customer service response - Thank you for your positive feedback, Ellen! We're glad to hear our technician was polite and able to fix the problem.

Sears Home Services on January 16, 2025

Elio L

January 09, 2025

Fast, efficient, very communicative

Source: Google

Customer service response - Thank you for your positive feedback, Elio! We're glad to hear you found our service fast, efficient, and communicative.

Sears Home Services on January 09, 2025

Eric A

January 01, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on January 01, 2025

Cathy R

December 29, 2024

The tech who came to my house was great... The scheduling department has problems. .took three appts to get this ✅

Source: Google

Customer service response - Thank you for your feedback, Cathy. We're glad to hear the technician provided great service, and we apologize for the scheduling issues you experienced.

Sears Home Services on December 29, 2024

Earl W

December 25, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on December 25, 2024

Usha C

December 12, 2024

Technician was very knowledgeable, respectful, great manner well very family oriented overall awesome person he knows what he’s doing. Is the Sears who did not get the parts on timely Manor I have to wait month and a half to have refrigerator back and I hope I don’t have to call you for this matter. I still have to check it out and see if it’s working properly. You should have the connection where they can get their parts Within few days or should have overnight if they are big company . It was no need for holding me for almost a month and a half with Dr. refrigerator with the full family with toddler, baby expecting mother grandchildren five years six years old it was very inconvenient .

Source: Google

Customer service response - Thank you for your feedback, Usha. We're glad to hear the technician provided excellent service, and we apologize for the delay in parts delivery. We appreciate your patience and understanding.

Sears Home Services on December 12, 2024

Average Rating: 4.6/5 (172 reviews)