7171 N Davis Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frances S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
Byron S
Very knowledgeable technician…Extremely pleased with results…Thanks
Customer service response - Thank you for your positive feedback and for recognizing the expertise of our technician. We're thrilled to hear you're pleased with the results!
Sears Home Services on June 13, 2024
John D
Customer service response - A big thank you, John, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Allan D
Customer service response - A big thank you, Allan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Geraldine S
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 09, 2024
Blane B
Customer service response - Thank you so much for the fantastic 5-star rating, Blane! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 05, 2024
Debi C
Matthew showed up on time & was very attentive & polite. However, we actually had an appointment for the Saturday before, scheduled with another technician, I believe his name is Dave. We waited at home all day on a Saturday for him, we were told between 8 am to 5 pm. He finally called around 3:30. I missed the call, but he didn’t leave a message. When I saw the missed call, I called him back several times, but he would not pick up & he cancelled our appointment. On a different note, I got a message today saying that our technician was on his way. Worked out great, we had an appointment & honored our commitment. The other tech did not.
Customer service response - We're truly sorry for the inconvenience caused by the missed appointment and lack of communication from our technician. Thank you for your patience and for acknowledging Matthew's professionalism and punctuality.
Sears Home Services on June 03, 2024
Sally M
He came on time. Was courteous. Found the problem and fixed it.
Customer service response - Thank you for your positive feedback; we're thrilled to hear our technician's punctuality, courtesy, and efficiency met your expectations.
Sears Home Services on June 03, 2024
Bonnie L
He said that actually we would need a plumber!
Customer service response - We apologize for any inconvenience this may have caused and appreciate your understanding in needing a plumber for this specific issue. Thank you for your feedback.
Sears Home Services on May 31, 2024
Julie P
Larry was kind, communicated well, and very professional. He kept me up to date on his progress towards my home. He goes beyond the limit to make sure the job is done right.
Customer service response - Thank you for sharing your positive experience with Matthew; we're glad to hear his commitment to excellence made a difference. We look forward to serving you again.
Sears Home Services on May 28, 2024
