7171 N Davis Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Theresa E
Technician John kept me informed throughout the day as to when he would arrive! When he arrived and inspected my A/C, he showed me the problem, and went out to clear the drain line, then he found that I needed refrigerant added to the condenser. I already feel the difference and my house cooled down within an hour! Thanks to John for a job well done!
Customer service response - We're delighted to hear about your positive experience with Technician John and that your A/C issue was resolved efficiently. Thank you for taking the time to leave us this wonderful review.
Sears Home Services on May 28, 2024
Glenn J
I was very impressed with the high level of competency to fix my ice maker. Joel B. also offered expert advice on different refrigerator brands and what you can expect. He was prompt, cordial, and experience.
Customer service response - Thank you for sharing your positive experience with Joel B.'s expertise and advice. We're thrilled he could promptly assist with your ice maker and provide valuable insights.
Sears Home Services on May 28, 2024
Heather T
Polite, friendly, and fast. Appreciate the good service.
Customer service response - Thank you for your kind words and for acknowledging our service. We're delighted you were satisfied with our prompt and friendly approach.
Sears Home Services on May 28, 2024
Jean S
Kevin was the technician. Pleasant,knowledgeable, and gave a good explanation of the problem including all options. Matthew followed up and was also pleasantand knowledgeable.
Customer service response - Thank you for highlighting Kevin and Matthew's expertise and pleasant demeanor. We appreciate your feedback and are glad you had a positive experience!
Sears Home Services on March 20, 2024
Bill K
John was amazing. He made my day by telling me I had a bad thermostat. Reason I was happy was the last company tried to stiff me and told me that I had a bad air handler and wanted to charge me a whole lot of $$$. John said my air handler looked very nice and I was very pleased. Thank you John. Way to go!!!
Customer service response - We're glad to hear John could assist you effectively and we thank you for your positive feedback. We'll be sure to pass along your kind words!
Sears Home Services on March 18, 2024
Amy B
They were a 5. Very polite. Listened to what we were saying about the appliance. Didn't take them very long to figure the problem out and get the part switched out.
Customer service response - Thank you so much for taking the time to leave a review. We appreciate your kind words and feedback about our polite and efficient service. It was a pleasure assisting you with your appliance repair.
Sears Home Services on February 05, 2024
SANDY A
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 05, 2024
Christine W
He is the best Tech I’ve had!
Customer service response - Thank you for taking the time to leave such a positive review about Sears Appliance Repair. We appreciate your feedback and are glad to hear that you had a great experience with our technician.
Sears Home Services on February 05, 2024
Cathy F
Andrew arrived promptly and was able to quickly diagnose and repair the problem. He cleaned the area well after the job was done.
Customer service response - A big thank you, Cathy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Starlyn J
Seemed knowledgeable, friendly and prompt... hope refrigerator is fixed this time!
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused. We will do our best to ensure that your refrigerator is fixed properly this time.
Sears Home Services on January 28, 2024
