Appointment Lookup
802-552-4364
8001 S Orange Blossom Trail Reviews
Read reviews from customers who used our services at 8001 S Orange Blossom Trail
Total reviews
747
Average Rating
4.2/5
Geraldine M,
mary N,
Good Service very happy
Laura G,
Fantastic service tech. Excellent communication about what was needed and how much. Would be 5 stars except for the terrible communication from dispatchers about when he would be here. First day scheduled, no one came, despite repeated reassurances they would be here in a while. Difficult and time consuming to communicate with the company to ask why they had not yet arrived. At the end of the day someone called to reschedule saying that the order had been lost in their system. I'll use Sears again, realizing that timeliness of arrival and communication with schedulers may be a challenge.
Art B,
Virginia M,
Paul S,
Customer service response - Thank you, Pual for the review!
Sears Home Services on 1607947200000
technical services did a great job.
Larry R,
Customer service response - Thanks for your review Larry!
Sears Home Services on 1607947200000
After 9 missed appointments in the last year and a half when they did not show up, the service by this technician was exemplary and has restored my faith in the Sears service agreement. The 10th time was the charm!!!
Karyl D,
Perceived lack of caring about quality. The service man seemed in a hurry. Testing his fix caused water to flood the laundry room floor caused by failure to secure the washer drain hose. His response was “anyone can make a mist”
Frank F,
Customer service response - Hi Frank, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1769997986415
Not enough clarity on work done.
Marl D,
Customer service response - We apologize for the lack of clarity, Marl. We appreciate your feedback and will work on improving our communication about the work performed.
Sears Home Services on 1752808242061
