8001 S Orange Blossom Trail Reviews

I could not rate a full review because during the purchase process we never been asked to option for a high eff system. We learned that when we went to the power company to get a rebate, they told us that the system is not high efficiency. Also the sales rep told us that the monthly payment will be around 65, but we got surprised by the loan company that the monthly payment will be 91. We called them and they explained us that the monthly payment is based on a percent. No complaints with the installer. He did a great installation and a clean work.

Good Service very happy

Fantastic service tech. Excellent communication about what was needed and how much. Would be 5 stars except for the terrible communication from dispatchers about when he would be here. First day scheduled, no one came, despite repeated reassurances they would be here in a while. Difficult and time consuming to communicate with the company to ask why they had not yet arrived. At the end of the day someone called to reschedule saying that the order had been lost in their system. I'll use Sears again, realizing that timeliness of arrival and communication with schedulers may be a challenge.

technical services did a great job.

After 9 missed appointments in the last year and a half when they did not show up, the service by this technician was exemplary and has restored my faith in the Sears service agreement. The 10th time was the charm!!!

Your technician was very professional and knowledgeable. HOWEVER. Your company lost a job when he said that we had to arrange for the refrigerator had to be pulled out by us. Your company has to provide this or at least have a company that can do this