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802-552-4364
8001 S Orange Blossom Trail Reviews
Read reviews from customers who used our services at 8001 S Orange Blossom Trail
Total reviews
747
Average Rating
4.2/5
Horrible experience! Stay away! Very poor customer service! Had to call 9 different phone numbers to reach a live person. When I finally reached someone I told them that I simply needed a report with a description of the work performed for my HVAC service performed that day. I was informed that it would take another 2-3 business days for them to "get back to me". They refused to provide me with the name and phone number of the company they used the do the service. Of course they had no problem taking my payment. I will never use them again. Stay away!
Gregory H,
Customer service response - We apologize for the trouble you've faced, Gregory. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752717241849
Tech didn't fix the problem, trying to get someone back to my home to fix the problem, no A/C and house is over 85 degrees. Waiting for call back to get this scheduled asap please.
Bonnie J,
Customer service response - We apologize for the trouble you've faced, Bonnie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751251785729
You never came to my house to do the service. It's a lie that you came to repair something. We waited for you from 8:00 to 5:00, and you never arrived.
Luz V,
Customer service response - We apologize for the trouble you've faced, Luz. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750208634541
NO SHOW after waiting all day for 10 hours. No calls or text explaining why! No stars! negative experience, don't recommend this sears service bunch of BS!
Dave C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747185078360
Worst experience I never have in my life 😡 Almost 3 weeks without ac and the only thing I need is gas 🤯
Luis T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747185078364
No show. Literally waited all day, left several messages and never showed up.
ANDY Y,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1745799455552
Service Tech Victor tightened a few things to try to get rid of the banging noises the washing machine makes as it adjitates to clean the clothes. The noise is not as loud now , but I think it should be much quieter like it originally was. I don't know what Sears is going to do for me to make me satisfied.
Stephen J,
Customer service response - We apologize for the trouble you've faced, Stephen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745363515962
Sears repairs was contacted in February for stove repair. Serviceman came, needed to order part, paid for part, part no longer available. Bought new stove, called to inquire on refund three different times was assured each time it would be 14 days, still waiting for my refund nearly 60 days later! Will not do business with them ever again.
Blandine G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745297472283
Had two appointments canceled after waiting almost 6 hours for service person. Impossible to speak to someone direct.
Ken F,
Customer service response - We apologize for the trouble you've faced, Ken. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1742869006086
(Translated by Google) It didn't solve anything; lack of experience. Next time, the technician's verification should be implemented to ensure a capable person is chosen for the job. (Original) No resolvio nada, falta de experiencia para la proxima colocar la verificacion del Tecnico para poder elegir a una persona capaz para el trabajo.
Carmen B,
Customer service response - We apologize for the trouble you've faced, Carmen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1741214597267
