8001 S Orange Blossom Trail Reviews

Read reviews from customers who used our services at 8001 S Orange Blossom Trail


Total reviews

747


Average Rating

4.2/5

December 30, 2024
Overall rating

Your technician was very professional and knowledgeable. HOWEVER. Your company lost a job when he said that we had to arrange for the refrigerator had to be pulled out by us. Your company has to provide this or at least have a company that can do this

Dennis G,

Customer service response - We apologize for the inconvenience, Dennis. We appreciate your feedback and will work to improve our service options for appliance accessibility.

Sears Home Services on 1735623066344

December 03, 2024
Overall rating

Still not working. Problem not solved.

Emilio V,

Customer service response - We apologize for the unresolved issue, Emilio. Please contact us directly so we can address this and ensure your appliance is fixed.

Sears Home Services on 1733288065747

December 03, 2024
Overall rating

Ivan was very good. Christopher not much. He broke a part. So somebody else had to fix it.

Glenda W,

Customer service response - We apologize for the inconvenience, Glenda. We're glad Ivan was helpful, and we appreciate your feedback to improve our service.

Sears Home Services on 1733288065330

November 08, 2024
Overall rating

No mtce was required for my dishwasher after diagnostics but I got charged an extra $50 for maintenance after labor costs I don’t think that was necessary

wayne S,

Customer service response - We apologize for the unexpected charge, Wayne. We appreciate your feedback and will work to ensure our billing practices are clear and fair.

Sears Home Services on 1731026433722

November 21, 2015
Overall rating

A reapair was made at time. But, the problem has returned after few hours latter. It is necessary to fix the problem again.- It is forming ice around the dispenser. Thanks Claudio Boschi

Claudio B,

March 31, 2017
Overall rating

Tech was very polite and professional. Just not sure why the spinning drum shakes the machine so much while spinning.

Sara B,

April 10, 2017
Overall rating

imerdag M,

May 21, 2017
Overall rating

Cyndi P,

Customer service response - Cyndi- Thank you so much for taking to time to rate us. We strive to provide excellent service and would love to hear what we can do to provide a 5 star experience in the future. Please see link below. https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.html Have a great day!

Sears Home Services on 1513252800000

July 10, 2017
Overall rating

Repair person reported the dryer was working properly but the vent tube that exits on the roof was blocked. He said he did not do that and provided a phone number to contact a person who does dryer vent cleaning. I had arranged for our regular maintenance company to do this task before calling Sears repair. After the repair person left I had the vent cleaned again. It was not blocked. The problem seems to be with the automatic drying feature. Timed dry seems to work OK.

James R,

Customer service response - We want to provide the best Customer service possible! I am so sorry to hear about your experience. Thank you for choosing Sears. and will do our best not to let this happen again.

Sears Home Services on 1513252800000

July 24, 2017
Overall rating

$59 service charge is ok, $40 charge for parts is ok, $110 for 30 minutes labor SUCKS

John W,

Customer service response - Thank you so much for your feedback! I am so sorry to hear about your costs. Please know we have many options available to save you money and work with your budget. Please click on the link below. We can certainly understand but hopefully we can help! https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.html

Sears Home Services on 1513252800000

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