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8001 S Orange Blossom Trail Reviews
Read reviews from customers who used our services at 8001 S Orange Blossom Trail
Total reviews
749
Average Rating
4.2/5
Summer L,
Customer service response - Thank you, Summer, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please email the name, address, and phone number that is associated with the issue at hand and synopsis to [email protected], we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
The technicians were fine, my issue is with the Sears home service solutions and my being charged for something erroneously and after several phone calls and emails I'm just getting the "run around". So sad... The $60 service fee is not what I'm requesting to be refunded. I am, however requesting a refund of $50, paid on 7/22/19 on my credit card for the cleaning of the dryer. The beforementioned dryer does not work...... therefore my being charged for cleaning the dryer....the $50 paid on my Visa should be refunded since there was no reason to pay for something that cannot be repaired...the $60 is not a problem I am contractually required to pay the $60 service fee on the initial date of service and no other "service fee" which is why the charges are $60 paid 7/22/19 and $50 paid 7/22/19 ...the $50 charge however is a problem. I would greatly appreciate being refunded the $50 to my credit card.
Angela S,
Customer service response - we are sorry to hear that you did not have a positive experience with Sears Repairs. If you need further assistance on the refund please email us at [email protected] with your name, address, and phone number associated with your account and details on repairs. Thank you
Sears Home Services on 1576324800000
labor cost excessive and never received a detailed quote. shame on you guys.
GARRISON S,
Customer service response - Thank you, Garrison, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If your concerns are still unresolved and you would like us to look into your situation please email the name, address, and phone number that is associated with the issue at hand and synopsis to [email protected]. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1576324800000
The worst company I have ever did business with! Stay away from this warranty program!!! My refrigerate is always breaking down and i have to take off so much time for work waiting around for the tech guys to come to the house. They can never fix it at the time of the visit, they have to order parts that always get delivered broken and go though this bad experience over and over again. You are better burning your money than to give it to this company! The warranty "master" plan is all lies!!!!
Ohmela S,
Customer service response - Thank you, Ohmela, for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you would like us to look into your situation, please email the name, address, and phone number that is associated with the service order to [email protected]. We appreciate your business and look forward to assisting you with this matter. Thank you.
Sears Home Services on 1576324800000
Faulty Dryer - should have been repairable and we even ordered the parts we understood we needed in advance, but Sears technician took one look and said "can't be repaired", charged $80 and left. I asked for clarification as to whether there were other parts we needed to order, or whether the fault ( broken door switch ) had been misdiagnosed but the technician didn't bother returning any of my calls or texts. Very unsatisfied....
John B,
Customer service response - Hello Scott, thank you for taking the time to leave your rating. We are sorry to hear that you did not have a positive experience with Sears Repairs. If you need further assistance please email us at [email protected] with your name, address, and phone number associated with your account and details on repairs. Thank you.
Sears Home Services on 1576324800000
They not working good.
Victor O,
Customer service response - Thank you, Victor, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our repair service. If you would please email the name, address, and phone number that is associated with the service order to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1607947200000
M R,
Customer service response - Thank you, MJ, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please email the name, address, and phone number that is associated with the issue at hand and synopsis to [email protected], we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1607947200000
Left water softener full of water. Informed me this would go away at first recharge. Did not happen.
Dwain D,
Customer service response - Dwain, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your information associated with your account. Thank You.
Sears Home Services on 1671019200000
Washer is not working!
Jesse G,
Customer service response - Jesse, thank you for taking the time to leave us your feedback. Sorry to hear that your appliance is not working. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account.
Sears Home Services on 1671019200000
Horrible!!!! I'll never use Sears Home Service again! My dishwasher broke so first tech diagnosed and ordered part. Two weeks later came to install and new tech found that part wasn't causing the issue / it was a different issue and ordered another part. Paid for parts and diagnostic fee upfront. Almost four months later part is still backordered and can't get any updates. When ask for refund they can only do the part and not service fee and can't talk to a supervisor. Then supervisor supposed to call back but both times has not. Getting a simple fix for a dishwasher should not be this hard Sears. Get your $@$*S together! Will never use again. Going to use Mr. Appliance from now on.
Sarah A,
Customer service response - Thank you for taking the time to bring this to our attention, Sarah Anderson. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1639483200000
