Appointment Lookup
802-552-4364
8001 S Orange Blossom Trail Reviews
Read reviews from customers who used our services at 8001 S Orange Blossom Trail
Total reviews
749
Average Rating
4.2/5
I haven't got it fixed yet
e G,
Customer service response - e g, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
A bit pricey
Lakenya M,
Customer service response - Dear lakenya, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
Sears is really slipping on there customer service..... I've had the same issues for almost a year now.... Abt to get a lawyer involved
Takiesha J,
Customer service response - Hi Takiesha, we are sorry to see we didnt meet your expectations. If you would like to provide us more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices.
Sears Home Services on 1639483200000
There is no service.
Catherine S,
Customer service response - Catherine, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
Will not return. Not clean
vivian M,
Customer service response - Thank you, vivian morris, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1639483200000
The technician decided without even looking which part I would need. Well low and behold the part he installed was not the problem at all. Now we have ordered a board and it was 35 days ago.
marion R,
Customer service response - marion rayburn, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
It's closed
Angelo B,
Customer service response - Dear Angelo, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
I have been a customer of A&E/Sears Factory Service for over 10 years. We purchase their Service Plans for our appliances, service plans that are not inexpensive by the way. This review is not about the technicians that come out, every single technician has always been amazing, professional, knowledgeable, on time and a pleasure to have in my home. This is a review of the customer service department which has gone swiftly down hill since Sears sold this part of the company a few years back. This morning I spent almost three hours on the phone and talked to seven different people before I finally was transferred to a Lady who was capable of making my service appointment. Seven different people who passed me off to others because making an appointment wasn’t their job, they could not/did not know how to make an appointment, gave incorrect phone numbers to call, talked over me when I I tried to explain what I needed, or just muted the line and waited for the line to disconnect or me to hang up. This isn’t the service that I pay for. If there is a new number to call because you’ve changed the categories of service agreements that’s your responsibility to make sure the customers that pay for these rather pricy service contracts have updated information. This year we have started looking for other options for our appliance maintenance, we will not renew when our contracts are up next year. It’s a shame because this company offered such amazing service no matter what part of the company you were interacting with and was a company I recommended to everyone. Buyer beware.
Jessie R,
Customer service response - Dear Jessie, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1639483200000
Tammy A,
Customer service response - Tammy Allen, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1671019200000
(Translated by Google) I couldn't find a solution (Original) No Encontre solucion
Jaime M,
Customer service response - Jaime , we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1671019200000
