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3111 E Colonial Drive Reviews
Read reviews from customers who used our services at 3111 E Colonial Drive
Total reviews
209
Average Rating
4.6/5
The technician was excellent and professional. However, scheduling this technician to come to my home was definitely poor. The fact that I had to wait 48 to 72 business hours to get a technician into my home that’s Is unacceptable ! Way too long time for someone who has her appliance out that paid for the service.
Andrea C,
Customer service response - Thank you for your feedback, Andrea. While we're pleased to hear about the professionalism of our technician, we apologize for the delay in scheduling and appreciate your patience.
Sears Home Services on 1724373356851
The technician kept us updated on his arrival time. He was professional
karen H,
Customer service response - Thank you for your review! We're pleased to hear that our technician kept you informed and provided professional service.
Sears Home Services on 1724034065919
He was very professional. Excellent
George A,
Customer service response - Thank you for your kind words. We are thrilled to hear about your experience with our professional service!
Sears Home Services on 1719195424163
The mechanic is wonderful
Yvonne G,
Customer service response - Thank you for your kind words about our mechanic. We're glad you had a wonderful experience!
Sears Home Services on 1723604215696
Profesional, corteus good attitude, happy with job
Abner V,
Customer service response - We are thrilled to hear you had a positive experience with our professional and courteous team. Thank you for sharing your satisfaction with our service!
Sears Home Services on 1723518242403
Very personable, friendly, and worked quickly to replace the icemaker.
Patricia B,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service knowledgeable and personable.
Sears Home Services on 1723001604263
Alma O,
Customer service response - We appreciate the 5-star rating, Alma! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1722908116902
John is very knowledgeable with the equipment. He is also very polite and personable.
Suzanne L,
Customer service response - Thank you for highlighting John's expertise and pleasant demeanor; we're thrilled to hear about your positive experience with our team.
Sears Home Services on 1722177311213
Thomas B,
Customer service response - A big thank you, Thomas, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721963904354
Very timely, personable, efficient, and cleaned up real well!
Laura G,
Customer service response - Thank you for noting our timeliness, efficiency, and tidiness. We're glad you appreciated our service!
Sears Home Services on 1721826179587
