3111 E Colonial Drive Reviews

Read reviews from customers who used our services at 3111 E Colonial Drive


Total reviews

217


Average Rating

4.6/5

October 01, 2026
Overall rating

Islandpassion20,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790880145925

September 25, 2026
Overall rating

Victor was amazing!

Sean S,

Customer service response - Thank you for your feedback, Sean! We're glad to hear Victor was amazing.

Sears Home Services on 1790370346885

September 22, 2026
Overall rating

Came here quickly assessed the situation promptly very knowledgeable. Hopefully don’t need again any time soon but if we do I’ll call them again, thank you guys.

Deborah S,

Customer service response - Thank you for your feedback, Deborah! We're glad to hear you appreciated the prompt and knowledgeable service, and we look forward to assisting you again if needed.

Sears Home Services on 1790560439053

September 22, 2026
Overall rating

Karl H,

Customer service response - Thank you for the amazing 5-star review, Karl! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790173560135

September 21, 2026
Overall rating

Sean D,

Customer service response - Thank you for the amazing 5-star review, Sean! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790096383087

September 10, 2026
Overall rating

Jacqueline M,

Customer service response - Thank you for the amazing 5-star review, Jacqueline! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789080382514

September 10, 2026
Overall rating

Valisha T,

Customer service response - Thank you for the amazing 5-star review, Valisha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789044115993

September 22, 2026
Overall rating

Tony H let me know the estimated time he would be here. He introduced himself to us. He was professional, courteous and explained exactly what happened to the dryer, why it stopped working. He had to order the switch and came back out of his busy schedule to input the switch. That's exceptional service. Our dryer is a necessity. Thanks so much Tony H.

Marie C,

Customer service response - Thank you for your feedback, Marie! We're glad to hear Jon was professional, knowledgeable, and courteous while installing the lights in your refrigerator and freezer.

Sears Home Services on 1787853278946

August 14, 2026
Overall rating

Gary B,

Customer service response - Thank you for the amazing 5-star review, Gary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786812166241

August 09, 2026
Overall rating

Victor is an awesome technician

Krick M,

Customer service response - Thank you for your feedback! We're glad to hear Victor made such a positive impression as your technician.

Sears Home Services on 1786308997288

July 29, 2026
Overall rating

Great customer service

Aplus R,

Customer service response - Thank you for your feedback! We're glad to hear you received great customer service.

Sears Home Services on 1785327991696

July 07, 2026
Overall rating

The technician Randy S. was timely as outlined in the tracker, quickly problem solved the issue, and completed the repair with good customer service.

wilnitra D,

Customer service response - Thank you for your feedback, Wilnitra! We're glad to hear Randy S. was timely, efficient in problem-solving, and provided good customer service.

Sears Home Services on 1783472450350

July 03, 2026
Overall rating

Benny was very prompt and good at what he done.He did everything thoroughly, he was a nice young man. A man like that deserves raise, if you want to keep good people working for you. That's my opinion.

Ray B,

Customer service response - Thank you for your feedback, Ray! We're glad to hear Benny was prompt, thorough, and a nice young man, and we appreciate your opinion on his excellent work.

Sears Home Services on 1783106638529

September 02, 2026
Overall rating

Good technician. Professional and experienced in A/C units.

Donald L,

Customer service response - Thank you for your feedback, Donald. We're glad to hear the technician was professional and experienced with A/C units.

Sears Home Services on 1782401902622

June 16, 2026
Overall rating

Awesome technician very knowledgeable and friendly.

Christina,

Customer service response - Thank you for your feedback, Christina! We're glad to hear our technician was knowledgeable and friendly.

Sears Home Services on 1781711012475

June 11, 2026
Overall rating

Willie C,

Customer service response - Thank you for the amazing 5-star review, Willie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781206548203

June 09, 2026
Overall rating

My technician was very knowledgeable and professional.

Andrea W,

Customer service response - Thank you for your feedback, Andrea! We're glad to hear your technician was knowledgeable and professional.

Sears Home Services on 1781104423166

February 19, 2026
Overall rating

(Translated by Google) Excellent (Original) Exelente

Sebitas86 A,

Customer service response - Thank you for your positive review, Sebitas86! We're glad to hear you had an excellent experience.

Sears Home Services on 1771459253431

February 11, 2026
Overall rating

Hossein P,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1770853845133

December 11, 2025
Overall rating

Pepo G,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1765510261285

October 01, 2025
Overall rating

Excellent communication and service

RON,

Customer service response - Thank you for your positive review, Ron! We're glad to hear that you received excellent communication and service.

Sears Home Services on 1759371378717

July 22, 2026
Overall rating

Nelson arrived on time, checked out problem & had the compressor start relay unit & installed & tested it. Nelson was very professional and completed the work in a timely manner. So Happy to have my 26 yr old GE refrigerator working again. Thanks to Sears Home Services & Nelson C.

marilyn F,

Customer service response - Thank you for your positive review, Marilyn! We're glad to hear that Henack was professional and timely in repairing your refrigerator, and we're happy you have it working again.

Sears Home Services on 1753406022097

May 04, 2025
Overall rating

Victor was awesome! Friendly, knowledgeable and efficient. Highly recommend!

E B,

Customer service response - Thank you for your positive review, E Bo! We're glad to hear that Victor provided friendly, knowledgeable, and efficient service, and we appreciate your recommendation.

Sears Home Services on 1746398704896

May 02, 2025
Overall rating

David is a terrific professional who kindly made no comments about the dirt under my refrigerator. He was able the troubleshoot and diagnose the problems with my LG dishwasher, microwave and refrigerator. We determined that the cost to repair the dishwasher was more than buying a new one. The microwave was quickly repaired. The refrigerator has the LG compressor of doom this will be my third compressor. I'm contacting LG to schedule a warranty repair.

Gay S,

Customer service response - Thank you for your positive review, Gay! We're glad to hear that David provided professional service and helped diagnose your appliance issues.

Sears Home Services on 1746144585332

April 14, 2025
Overall rating

Chelsea G. Was awesome. She was here for my yearly preventive maintenance. She checked everything in the unit in the attic, and in the fan unit in the backyard she even gave me tips on how to maintain my line clear and clean. She was very friendly and polite, she went above and beyond I highly recommend her. Five Stars! In fact, anytime, I have issues with my AC or heating unit I want her to be the one to fix it. Thank You So Much.😊

Luis R,

Customer service response - Thank you for your positive review, Luis! We're glad to hear that Chelsea provided thorough and friendly service during your preventive maintenance, and we appreciate your recommendation.

Sears Home Services on 1744591555957

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