3111 E Colonial Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (192 reviews)

Ivette A

March 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Ivette! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 28, 2024

rsnd341

March 25, 2024

Work was done quickly.

Source: Google

Customer service response - Thank you for sharing your positive experience; we pride ourselves on efficient service.

Sears Home Services on March 25, 2024

Joyce S

March 20, 2024

Ivan was knowledgeable servicing my refrigerator. Ivan was polite, kind and efficient.

Source: Google

Customer service response - Thank you for taking the time to share your positive experience with Ivan's service on your refrigerator. We're thrilled to hear about your satisfaction with his politeness, kindness, and efficiency.

Sears Home Services on March 20, 2024

Rosin E

March 12, 2024

Pedro Manuel was puntualy on the appointment,clear comunicate and the diagnosis.Excellent experience. Thank you , Rosin Echevarria

Source: Google

Customer service response - Rosin, we appreciate your kind words about Pedro Manuel and thank you for your excellent experience with our service.

Sears Home Services on March 12, 2024

Sidney G

March 06, 2024

The technician was Very nice and efficient.

Source: Google

Customer service response - We appreciate your positive feedback on our technician's service. Thank you for taking the time to leave a review!

Sears Home Services on March 06, 2024

Maria D

March 04, 2024

Very professional and attentive technician. Very pleased with the. service

Source: Google

Customer service response - We are pleased to hear that you found our technician to be professional and attentive. Your satisfaction is our priority. Thank you for taking the time to leave a review!

Sears Home Services on March 03, 2024

luis A

February 21, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on February 21, 2024

C H

February 06, 2024

Ivan was able to fix our washer when another company didn't really try to find the problem. The only downside was the business closes at 5:30 and he arrived at 5:00 and wasn't able to finish the extra maintenance on the dryers that we wanted to have done because he was here until 6:20 fixing the washer.

Source: Google

Customer service response - Thank you for leaving a review and acknowledging Ivan's ability to fix your washer. We apologize for not being able to complete the extra maintenance on the dryers due to time constraints, as our business closes at 5:30. We appreciate your feedback.

Sears Home Services on February 06, 2024

anne B

February 01, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on February 01, 2024

Daniel O

February 02, 2024

The service tech Paul diagnosed and fix the problem with the air handler quickly. I'm very pleased with his work!

Source: Google

Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We are glad to hear that our service technician, Paul, was able to diagnose and fix the problem with your air handler quickly. We appreciate your feedback and look forward to serving you again in the future.

Sears Home Services on February 02, 2024

Average Rating: 4.6/5 (192 reviews)