3111 E Colonial Drive Reviews

Read reviews from customers who used our services at 3111 E Colonial Drive


Total reviews

204


Average Rating

4.6/5

March 31, 2024
Overall rating

Ivan was fantastic and explained everything to me so it was easy to understand. I was pleased that he had the needed parts availiable on his truck so that everything was handled on this one service call.

Patricia M,

Customer service response - Thank you for your kind words about Ivan and his efficient service. We're delighted to hear everything was resolved in one visit!

Sears Home Services on 1711927577886

March 28, 2024
Overall rating

Ivette A,

Customer service response - Thank you so much for the fantastic 5-star rating, Ivette! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1711607176191

March 25, 2024
Overall rating

Work was done quickly.

rsnd341,

Customer service response - Thank you for sharing your positive experience; we pride ourselves on efficient service.

Sears Home Services on 1711419561934

March 20, 2024
Overall rating

Ivan was knowledgeable servicing my refrigerator. Ivan was polite, kind and efficient.

Joyce S,

Customer service response - Thank you for taking the time to share your positive experience with Ivan's service on your refrigerator. We're thrilled to hear about your satisfaction with his politeness, kindness, and efficiency.

Sears Home Services on 1710996338187

March 12, 2024
Overall rating

Pedro Manuel was puntualy on the appointment,clear comunicate and the diagnosis.Excellent experience. Thank you , Rosin Echevarria

Rosin E,

Customer service response - Rosin, we appreciate your kind words about Pedro Manuel and thank you for your excellent experience with our service.

Sears Home Services on 1710298270459

March 06, 2024
Overall rating

The technician was Very nice and efficient.

Sidney G,

Customer service response - We appreciate your positive feedback on our technician's service. Thank you for taking the time to leave a review!

Sears Home Services on 1709779414713

March 04, 2024
Overall rating

Very professional and attentive technician. Very pleased with the. service

Maria D,

Customer service response - We are pleased to hear that you found our technician to be professional and attentive. Your satisfaction is our priority. Thank you for taking the time to leave a review!

Sears Home Services on 1709511710721

February 21, 2024
Overall rating

luis A,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1708498287352

February 06, 2024
Overall rating

Ivan was able to fix our washer when another company didn't really try to find the problem. The only downside was the business closes at 5:30 and he arrived at 5:00 and wasn't able to finish the extra maintenance on the dryers that we wanted to have done because he was here until 6:20 fixing the washer.

C H,

Customer service response - Thank you for leaving a review and acknowledging Ivan's ability to fix your washer. We apologize for not being able to complete the extra maintenance on the dryers due to time constraints, as our business closes at 5:30. We appreciate your feedback.

Sears Home Services on 1707247530270

February 01, 2024
Overall rating

anne B,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1706841666015

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