3111 E Colonial Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (192 reviews)

Abner V

August 12, 2024

Profesional, corteus good attitude, happy with job

Source: Google

Customer service response - We are thrilled to hear you had a positive experience with our professional and courteous team. Thank you for sharing your satisfaction with our service!

Sears Home Services on August 12, 2024

Patricia B

August 13, 2024

Very personable, friendly, and worked quickly to replace the icemaker.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you found our service knowledgeable and personable.

Sears Home Services on August 06, 2024

Alma O

August 05, 2024
Source: Google

Customer service response - We appreciate the 5-star rating, Alma! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 05, 2024

Suzanne L

July 27, 2024

John is very knowledgeable with the equipment. He is also very polite and personable.

Source: Google

Customer service response - Thank you for highlighting John's expertise and pleasant demeanor; we're thrilled to hear about your positive experience with our team.

Sears Home Services on July 28, 2024

Thomas B

July 25, 2024
Source: Google

Customer service response - A big thank you, Thomas, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 25, 2024

Laura G

July 23, 2024

Very timely, personable, efficient, and cleaned up real well!

Source: Google

Customer service response - Thank you for noting our timeliness, efficiency, and tidiness. We're glad you appreciated our service!

Sears Home Services on July 24, 2024

Marcia F

July 20, 2024

The technician was terrific and knowledgeable. He took time to hear what was going on and how the refrigerator noise was explained. He located what caused the noise and now my refrigerator sounds like it did when I bought it. Thank you!

Source: Google

Customer service response - We're thrilled to hear our technician was able to resolve the issue with your refrigerator efficiently and to your satisfaction. Thank you for taking the time to share your positive experience!

Sears Home Services on July 20, 2024

Prince K

July 16, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Prince! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 16, 2024

Martha C

July 15, 2024

Ivan is a wonderful technician and person! Courtesy telephone call and text that he was on his way. Arrived when he said he would. Explained the problem that our washing machine had. Gave a quote. Fixed the problem (water pump). Gave us some helpful hints and left the space spotless. We are extremely happy and thankful!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Ivan and the service provided.

Sears Home Services on July 15, 2024

Marilu G

July 07, 2024
Source: Google

Customer service response - A big thank you, Marilu, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 07, 2024

Average Rating: 4.6/5 (192 reviews)
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