3111 E Colonial Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (193 reviews)

SEGUNDO F

January 30, 2024

John refrigerator technician did a great job in fixing our refrigerator.l recommended him anytime.great manners and knowledge.

Source: Google

Customer service response - Thank you for taking the time to leave a review and for recommending our technician, John. We appreciate your kind words about his manners and knowledge, and we are glad to hear that he did a great job fixing your refrigerator.

Sears Home Services on January 31, 2024

Judith S

February 28, 2024

John is dedicated to making sure my refrigerator is working as it should. He does not leave a mess. Very polite.

Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 30, 2024

Gary D

January 28, 2024

John showed up on time and was knowledgeable of my situation and throughly explained the issue.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about John's punctuality and expertise in explaining the issue to you. We value your feedback and hope to continue providing excellent service in the future.

Sears Home Services on January 28, 2024

Taddese F

January 28, 2024

Without a doubt, Paul was very knowledgeable, attentive to detail and personable. Would ask for him whenever I need a technician to fix AC issues.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We are glad to hear that Paul provided excellent service and that you were satisfied with his skills and professionalism. We appreciate your feedback and will make sure to pass along your kind words to Paul.

Sears Home Services on January 28, 2024

Kay P

January 25, 2024

The technician very experienced, knowledgeable and efficient.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our technician's expertise and efficiency. Thank you for choosing Sears Appliance Repair.

Sears Home Services on January 26, 2024

Chandler N

January 25, 2024

Ivan did an exception job! He was very friendly and helpful in what could have been a very frustrating situation. Thanks Ivan!

Source: Google

Customer service response - Thank you for your review! We are glad to hear that Ivan provided exceptional service and was friendly and helpful. Your feedback is greatly appreciated!

Sears Home Services on January 26, 2024

paul C

September 09, 2024

Chris showed tenacity and resolve to make mix of broken parts work!

Source: Google

Customer service response - Thank you for taking the time to leave a review of our sears appliance repair. We appreciate your kind words regarding our prompt, efficient, and insightful service.

Sears Home Services on February 09, 2024

Lillian R

January 23, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on January 23, 2024

Debra S

February 09, 2024

My tech was excellent on time and neat.I was very impressed with his abilities. Thanks !!!

Source: Google

Customer service response - Thank you for the positive review! We are glad to hear that our technician provided excellent service and impressed you with their abilities. We appreciate your feedback and thank you for choosing our appliance repair service.

Sears Home Services on February 09, 2024

Randy H

February 09, 2024

Christopher is great. Very personal, very knowledgeable, very thorough and experienced. I'm glad he's on all my calls. I would highly recommend Christopher to take care of your repair and maintenance needs. Thanks Chris.

Source: Google

Customer service response - Thank you so much for taking the time to leave us this positive review! We're delighted to hear that Christopher provided you with personal, knowledgeable, and thorough service. We truly appreciate your recommendation and look forward to serving you again in the future. Thanks, Chris!

Sears Home Services on February 09, 2024

Average Rating: 4.6/5 (193 reviews)
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