3111 E Colonial Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (192 reviews)

Rick F

November 21, 2023

Excellent job‼️

Source: Google

Samantha H

November 21, 2023

Great experience!

Source: Google

Dusty S

November 21, 2023
Source: Google

Ken L

November 22, 2023

John was punctual, friendly and professional.

Source: Google

Larry R

November 23, 2023

Very professional and an asset to the company!

Source: Google

Jessica H

February 06, 2024

Two technicians showed up, one in training. They quietly went about their work and finished quickly.

Source: Google

Customer service response - We appreciate your feedback and are glad to hear that our technicians were efficient and completed the job quickly. Thank you for taking the time to leave a review.

Sears Home Services on February 06, 2024

luis M

December 29, 2024

Technicians is very professional. BUT TO EXPENSIVE.

Source: Google

Customer service response - Thank you for your feedback, Luis. We're glad to hear our technician was professional, and we appreciate your input on pricing.

Sears Home Services on December 29, 2024

Dorothy B

November 05, 2024

Our technician did a very good job checking out our appliance.

Source: Google

Customer service response - Thank you for your positive review, Dorothy. We're glad to hear that our technician did a good job with your appliance check.

Sears Home Services on November 05, 2024

Sam H

September 03, 2024

Service was warm and curtious, just took a lot of visits to complete the job.

Source: Google

Customer service response - Thank you for your feedback, Sam. We're glad to hear you found our service warm and courteous, and we appreciate your patience throughout the process.

Sears Home Services on September 03, 2024

Steve K

June 27, 2024

Once the technician got here everything was great. She was very good and informative. But the process getting her here was stressful. Too many promises and delays on specific arrival was too frustrating.

Source: Google

Customer service response - We're glad to hear that you were happy with the service once our technician arrived. We apologize for the stress caused by the scheduling process and are actively working on improving our communication and punctuality. Thank A lot for your feedback.

Sears Home Services on June 27, 2024

Average Rating: 4.6/5 (192 reviews)