3111 E Colonial Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rick F
Excellent job‼️
Samantha H
Great experience!
Dusty S
Ken L
John was punctual, friendly and professional.
Larry R
Very professional and an asset to the company!
Jessica H
Two technicians showed up, one in training. They quietly went about their work and finished quickly.
Customer service response - We appreciate your feedback and are glad to hear that our technicians were efficient and completed the job quickly. Thank you for taking the time to leave a review.
Sears Home Services on February 06, 2024
luis M
Technicians is very professional. BUT TO EXPENSIVE.
Customer service response - Thank you for your feedback, Luis. We're glad to hear our technician was professional, and we appreciate your input on pricing.
Sears Home Services on December 29, 2024
Dorothy B
Our technician did a very good job checking out our appliance.
Customer service response - Thank you for your positive review, Dorothy. We're glad to hear that our technician did a good job with your appliance check.
Sears Home Services on November 05, 2024
Sam H
Service was warm and curtious, just took a lot of visits to complete the job.
Customer service response - Thank you for your feedback, Sam. We're glad to hear you found our service warm and courteous, and we appreciate your patience throughout the process.
Sears Home Services on September 03, 2024
Steve K
Once the technician got here everything was great. She was very good and informative. But the process getting her here was stressful. Too many promises and delays on specific arrival was too frustrating.
Customer service response - We're glad to hear that you were happy with the service once our technician arrived. We apologize for the stress caused by the scheduling process and are actively working on improving our communication and punctuality. Thank A lot for your feedback.
Sears Home Services on June 27, 2024