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704 North Parrott Ave Reviews
Read reviews from customers who used our services at 704 North Parrott Ave
Total reviews
307
Average Rating
4.7/5
The technician was awesome. This is the second time I’ve used your repair service and the technicians are top-notch!
Jody B,
Customer service response - Thank you for your continued trust in our repair service and for recognizing our technicians' hard work. We're thrilled to hear about your positive experience!
Sears Home Services on 1721532671489
James M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721535872187
Is a very knowledgeable technician he answers all my questions and has a great personality. He is an asset to your company.
Shirley F,
Customer service response - Thank you so much for your kind words! We're thrilled to hear about your positive experience and glad to have such an asset on our team.
Sears Home Services on 1721391638826
Braf was the ultimate professional. He was very knowledgeable and accessed the issue very quickly.
Lawrence F,
Customer service response - Thank you for recognizing John's professionalism and expertise; we're glad he could resolve your issue quickly.
Sears Home Services on 1721275638494
Albert was very professional and caring person.
Elizabeth R,
Customer service response - Thank you for your kind words; we are thrilled to hear about your positive experience with Albert.
Sears Home Services on 1721105300819
Technican highly recommended. Got the job done quick.
Debra H,
Customer service response - Thank you for your review and recommending our technician. We're thrilled to have resolved your issue quickly!
Sears Home Services on 1719919496770
Richard C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1719798277362
Albert was very knowledgeable and provided excellent service in repairing my air conditioner.
Janice F,
Customer service response - Thank you for the positive feedback on Albert's expertise and the quality of our service. We're thrilled your air conditioner is working well again!
Sears Home Services on 1719383354540
The 2 repairmen that responded did an excellent job.
Dennis H,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that our repairmen did an excellent job.
Sears Home Services on 1719194278878
First - Robersy (the technician) was 5 star on both his visits. 1 -5/8 - where he diagnosed the problem (it was a frizz fan), ordered the part and set up our next appointment. 2 - 6/21 - he installed the part and "re-tested " the cooling of the frighted. From 5/15 (our "scheduled appointment") until 6/21 - it was a horror show. According the the web site the part was ordered but we did NOT receive it by 5/15 ???? To make a long story short, I could not get in contact with any PERSON from Sears (only communication was through my Home Warranty). I suggested several times that I would order the part (was told not to). On having to reschedule my 5/31 appointment ( no part ) and receiving a call fro Sears CS (I think) who said they would CALL me about the party (they didn't), I order the part directly from manufacture) on 6/5 and received it on 6/12. Reschedule an appoint through my warranty company and guess what? Received a second part from Sears on 6/14 ( order date on invoice 6/13)???????????????
Michael F,
Customer service response - We sincerely apologize for the confusion and inconvenience regarding the parts and communication issues. Thank you for acknowledging Robersy's excellent service, and we value your patience and feedback.
Sears Home Services on 1719196215015
