704 North Parrott Ave Reviews
Read reviews from customers who used our services at 704 North Parrott Ave
Total reviews
308
Average Rating
4.7/5
Extremely rude and disrespectful. Did not even touch our broken dryer before leaving. My wife was in tears after how rude he was to her. Very disgusting human being that should not be allowed to work in any form of customer facing jobs.
Gary G,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1765938850824
The technician did not show up. This is the third day I sat around and waited for the technician and he hasent shown up.
Desmond F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1759377836450
Came out and "fixed" my AC on 7/16 and it stopped working again on 7/18. I've been trying to get some one to help me since then with no luck. Everything is AI or a bot! Can't get a live person on the phone and can't get an appointment set! I'm sitting here in this summer Florida heat in a house that shows 90°!!!
Mbala W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753141703234
I never received an email for my receipt I called the number I was not happy I'm still waiting for an email with my receipt I will not use this company again Send me my receipt please you got your money now send me my receipt
Laura G,
Customer service response - We apologize for the trouble you've faced, Laura. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752629747815
Terrible service. Repair man was unprofessional and abrupt somewhat aggressive with his tone. Then he lied to my home warranty company and said that he had completed service That the only thing the dryer needed was the dryer vent cleaned and he didn't report the heater element that he said that the dryer needed. He did this because I told him I didn't appreciate the way he was speaking to me and he didn't need to talk to me like that. I had no problem getting the dryer vent cleaned professionally. Which I did the very next day. See attached receipt I actually made the appointment while he was in the house. Then the dryer vent was professionally cleaned and Sears was supposed to come out a second time I requested a different technician but I guess you didn't listen because I waited all day 8-5 on my new appointment day on 6-13-25 I got a call at 5:30 saying technician was on the way still no one showed up so at 6:30 I checked my email and the same technician said he came out and the vent was clogged and my service was denied! A LIAR he never came out today. This technician should be fired!!!!
Dawn N,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1749775691644
Was not able to diagnose or fix. Claimed he could identify the male and model even though he had fixed it on a prior visit.
Darwin A,
Customer service response - We apologize for the trouble you've faced, Darwin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736467841978
First time they came by to fix my Samsung Hub refrigerator the technician wasn't qualified to fix the issue with the refrigerator.. I had a second appointment schedule with Sears after 2 weeks and it was a no show. Safevt ok saybtgstbu sm not satisfied atall with thus service.
Nubia R,
Customer service response - We apologize for the inconvenience, Nubia. We appreciate your feedback and will work to ensure our technicians are better equipped and provide a more pleasant service experience.
Sears Home Services on 1732079094454
Delroy will lie and say you denied service just so he won’t have to do the work. Spoke to him at 11am took the day off work and he told me he would be here at 2pm. He never showed up and lied and said I denied service.
Vince G,
Customer service response - We're really sorry to hear about your experience, Vince. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1729135147192
Delroy is the worse he will lie and say you denied services just so he won’t have to work.
Chery G,
Customer service response - We apologize for the trouble you've faced, Chery. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729135206087
It was trash the Drip pan From the ducks In the ceiling I mentioned that .But I was Told He drained The drippan That was not The main. Problem Trash In the drip pan was.
DR. T,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726543080932