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3711 E Silver Spring Blvd Reviews
Read reviews from customers who used our services at 3711 E Silver Spring Blvd
Total reviews
60
Average Rating
4.7/5
Steve was great, can’t say the same for your AI phone system. It needs to go away. Use people! People like Steve are great!!
buck W,
Customer service response - We're thrilled to hear about your positive experience with Steve; we apologize for any frustration our AI phone system may have caused. Your feedback is invaluable, and we are looking into ways to improve communication.
Sears Home Services on 1722418432673
The repair was well done by the technician but I wasn’t expecting for the bill to be very high it almost cost me like I’m buying a new freezer. When I place the repair order online it shows completely different 🙃
Latife B,
Customer service response - I'm sorry to hear the final bill was unexpected; we aim for transparency in our pricing and will certainly look into this discrepancy. Thank you for bringing this to our attention and for choosing our service.
Sears Home Services on 1720585398300
Peggy O,
Customer service response - A big thank you, Peggy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720152574679
Eric was very professional, knowledgeable, kind, and fast service. I'm happy with the service provided and I recommend Sears service to anyone who needs things fixed!
Jlynn,
Customer service response - Thank you for your kind words and recommendation! We’re thrilled to hear Eric provided you with great service.
Sears Home Services on 1719919476410
STEVE R,
Customer service response - A big thank you, STEVE, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718934183618
Very knowledgeable and courteous technician!
Cyndee D,
Customer service response - Thank you for highlighting our technician's expertise and politeness. We're delighted we could provide you with such a positive experience!
Sears Home Services on 1717756391959
Joseph was on time , efficient, and personable.
Valerie M,
Customer service response - Thank you for your positive feedback about Joseph's timely, efficient, and friendly service. We're glad to have met your expectations.
Sears Home Services on 1717757838466
Chris was absolutely great! He was on time, super nice, knew exactly what was needed and fixed my frig and freezer so fast. Best service call I have ever had. Thanks Chris
Jill D,
Customer service response - Thank you for taking the time to share your positive experience with Chris. We're thrilled to hear he provided excellent service and fixed your fridge and freezer efficiently!
Sears Home Services on 1717757881126
Fast service, great technician, reasonable price. You’re lucky to have a tech like Chris!!
Patrick S,
Customer service response - Thank you for the wonderful feedback; we're indeed fortunate to have Chris on our team. We're glad you were satisfied with our service and pricing!
Sears Home Services on 1716966700405
mary M,
Customer service response - A big thank you, mary, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716969021332
