3711 E Silver Spring Blvd Reviews

Read reviews from customers who used our services at 3711 E Silver Spring Blvd


Total reviews

62


Average Rating

4.7/5

August 04, 2026
Overall rating

Chris was great. He was kind, honest, brutally honest, and I like that. He was knowledgeable about his job and explained everything. I loved that. He is awesome!!!

Barbara H,

Customer service response - Thank you for your feedback, Barbara! We're glad to hear Chris was great, kind, honest, and knowledgeable, and that he explained everything clearly.

Sears Home Services on 1785936771686

July 05, 2026
Overall rating

Nancy M,

Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783348516284

April 20, 2026
Overall rating

Thanks Chris

Cassandra L,

Customer service response - Thank you for your feedback, Cassandra! We're glad to hear you appreciated Chris's service.

Sears Home Services on 1776704447612

April 01, 2026
Overall rating

Chris was very professional and helpful. Even though my refrigerator had to be condemned his personality made the situation not be so painful (I really liked my fridge).

Glenda C,

Customer service response - Thank you for your feedback, Glenda! We're glad to hear Chris was professional and helpful, making a difficult situation more bearable.

Sears Home Services on 1775144758034

November 04, 2025
Overall rating

Professional, polite, honest.

Ginger M,

Customer service response - Thank you for your review, Ginger! We're glad to hear you found our service professional, polite, and honest.

Sears Home Services on 1762300661453

September 16, 2025
Overall rating

Great service,came earlier than regular scheduled appointment,washer is fixed and working well

Ivy W,

Customer service response - Thank you for your review, Ivy! We're happy to hear your washer is fixed and that you appreciated our prompt service.

Sears Home Services on 1757982187620

May 04, 2026
Overall rating

The technician was excellent.

Vette G,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1757654916480

August 03, 2025
Overall rating

The tech explained what was being repaired and how it works.

Steve,

Customer service response - Thank you for your review, Steve! We're glad to hear our technician provided clear explanations about the repair process.

Sears Home Services on 1754280401608

July 21, 2025
Overall rating

Eduardo R. was professional and polite. He replaced the heating element in the dryer and explained why it failed. He gave advice to have the dryer vent cleaned by calling a service that cleaned dryer vents.

Glenn,

Customer service response - Thank you for sharing your experience with Eduardo R.! We're glad to hear he was professional, polite, and provided helpful advice regarding your dryer.

Sears Home Services on 1753141287930

May 30, 2025
Overall rating

Matthew M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1748564361773

May 21, 2025
Overall rating

He was very friendly and did a good job.

Peggy L,

Customer service response - Thank you for your review, Peggy! We're happy to hear you found our technician friendly and effective.

Sears Home Services on 1747884535675

April 16, 2025
Overall rating

Honest, knowledgeable and quick to track down problem.

John P,

Customer service response - Thank you for your review! We're glad to hear you found our service honest, knowledgeable, and efficient.

Sears Home Services on 1744856381826

April 15, 2025
Overall rating

Daniel W. Took the time needed to try to fix the problem and always kept us informed when he would arrive. He was very prompt! That was greatly appreciated.

Sharon B,

Customer service response - Thank you for sharing your experience with Daniel W.! We're glad to hear he was prompt and kept you informed throughout the process.

Sears Home Services on 1744761212034

April 14, 2025
Overall rating

He was great.He was hear about 2 hours. It was a very old air conditioner. But he got it running . Thank you sears for sending some some one who knew what he was doing. And my home warranty for making it happen.

Goldie S,

Customer service response - Thank you for sharing your experience! We're glad our technician could get your old air conditioner running smoothly.

Sears Home Services on 1744591552920

April 08, 2025
Overall rating

Teresa L,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1744155334600

April 04, 2025
Overall rating

Summer H,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1743727698777

January 21, 2025
Overall rating

Bill P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1737518834145

January 09, 2025
Overall rating

Jonathan W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1736467066990

January 08, 2025
Overall rating

Eduardo was excellent. He found what the problem and it needed a part that could take until next Thurs. Eduardo made a call and found the part and the washer was fixed the same day. 10*

Theresa W,

Customer service response - Thank you for sharing your experience with Eduardo's excellent service! We're thrilled he was able to quickly resolve the issue with your washer.

Sears Home Services on 1736399070112

November 26, 2024
Overall rating

Gail F,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1732603763789

October 19, 2024
Overall rating

Very thorough and professional

Kaylynn M,

Customer service response - Thank you for your kind words! We're pleased to hear you found our service thorough and professional.

Sears Home Services on 1729432629794

October 15, 2024
Overall rating

Personable and thorough in services. Great customer service and due diligence.

Freedom,

Customer service response - Thank you for recognizing our team's personable approach and thorough service. We're delighted to provide you with great customer service!

Sears Home Services on 1729047800045

October 07, 2024
Overall rating

Repairman was very professional, done with repairs in 30 minutes.

Johnkmmnnjj N,

Customer service response - Thank you for sharing your positive experience! We're glad to hear our repairman provided efficient and professional service.

Sears Home Services on 1728353164451

April 03, 2025
Overall rating

Excellent services on our Dryer and dishwasher on visits from Sears. Thanks to our Technician Edwardo

Stan B,

Customer service response - Thank you for your continued trust and for sharing your positive experiences with us. We're delighted to consistently meet your expectations!

Sears Home Services on 1727237708438

September 21, 2024
Overall rating

John H,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1726978859021

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