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2000 9th St N Reviews
Read reviews from customers who used our services at 2000 9th St N
Total reviews
327
Average Rating
4.9/5
Some Issues
The repair appears ok. However, Dave refused to take a big box of trash he generated. I told him I would prefer he take it. He said no. The box was too large for my trash can. He also spent a LOT of time on the repair because he was training someone. I had plans that were delayed. Note: The trainee was very customer friendly.
Clocis C,
Bonita Spgs, FLIssue not fixed
Parts replaced did not fix issues Product design need to return item
Nancy N,
Naples, FLCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1696973602601
REFUSED TO REPAIR
He said that because the wall oven was hard wired , he was not authorized to work on the over. This is horrible for a warranty company provided vendor.
Frank G,
Bonita Springs, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1769127733153
Never came
This guy never came to our house after setting the appointment and then changing it multiple times and he accepted the quote for the expense which we never saw and then he signed it with his own handwriting. This has been a disaster.
Derek A,
Bonita Spgs, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1733010029268
Horrible
The dryer is not fixed It has the same noise. The technician left very fast left tge equipment outside the place. Horrible! After waiting 2 months. He won't answer my text ir call
Sandra A,
Naples, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1716241977639
Not working
Still not working. Just pulled the plug. Smell something burning.
Dennis B,
Naples, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1703284430760
Didn't Fix the Problem
Tech was there for 2 hours, tore the refrigerator apart, replaced several parts, and told me the unit was good to go. 2 days later the fridge is still not cooling, and the icemaker is still inoperative. Lots of spoiled food.
Samuel M,
Marco Island, FLCustomer service response - Dear Samuel,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1690576987931