2000 9th St N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Service
Emmanuel was very knowledgeable and professional. He diagnosed the problem and repaired our refrigerator in an efficient and timely manner. Additionally, he stayed until he tested the desired temperatures increase or decrease.
Connie V, Naples, FL
Excellent
Ron was excellent. He diagnosed the problem. And waited while I tried to get into my Sears card account. Ha, they was a mistake. He came back again once the part was delivered and installed it, not without a part being faulty. Then he helped me get a pizza box from behind the freezer drawer that had fallen .. so nice. And really accommodating!
Jean L, Naples, FL
refrigerator repair
Emmanuel has to be your best service provider deserves 10 stars. As for the other aspects of the communication in the company I would rate them less than 1 star
Deborah M, Bonita Springs, FL
Helpful
My problem was not completely solved, but Ron was very helpful and guiding me towards finding a solution
Nancy R, Naples, FL
Woody
Excellent service. On time explained issue. Woody needs a raise.
Connie H, Bonita Springs, FL
?
Took care of the problem I have had for two years Did a great job Cleaned up after himself and left everything as it was before he came!
Susan D, Bonita Spgs, FL
Service Samsung Replacement Icemaker
Emmanuel was extremely professional, knowledgeable, experienced and was able to do an excellent job… Appreciate his work and service. Thank you!
J Scott, Naples, FL
Easy fix!
Ron and Manuel were very professional and polite. Figured out the problem and fixed it quickly.
Laurie D, Naples, FL
Refrigerator repair
Honest, professional, knowledgeable, friendly. Give those two guys a raise.
Michael R, Naples, FL
Prompt, empathetic service
I'm very pleased with Jamal. He was knowledgeable about the product, quickly diagnosed the problem and had an action for solution before leaving my house. The required part arrived earlier than expected. As he had requested, I notified Jamal and he made an extra effort to return and install the part a day before the scheduled appointment in an effort to get us an operating refrigerator. In addition to. His excellent job performance, Jamal was pleasant, courteous and friendly. A commendable individual.
Steve M, Bonita Springs, FL
