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2000 9th St N Reviews
Read reviews from customers who used our services at 2000 9th St N
Total reviews
323
Average Rating
4.9/5
Microwave repair
David has done a really good job repairing and explaining what went wrong and how to use properly so it may stop the occurrences of this problem from happening so frequently. It has happened several times before and we were never told why it kept happening by the other repair persons. He called in the Am to give us a better time frame so we did not have to wait at home all day and he arrived on time. He was very easy to work with and a very pleasant person.
Dainne D,
Naples, FLRepair of GE washer
Michael was a very customer oriented technician. However, when he tested my GE washer to see if it drained - it worked. I immediately started a load of laundry...and....machine did not drain AT ALL. Left message of his cell and notified Choice Warranty. Left another message on his phone 8:30 am and at 10:30 am there has been no return call.
Sandra S,
Naples, FLGood intention to fix the problem
David was very skillful at his job. He performed a series of test and came out with a possible solution. Even though, it didn't work. He tried to find a a solution. I appreciate all his help in trying to fix my washer machine.
Lazara S,
Naples, FLrefrig repair
Good service call On Time,and knowledgable correct parts on board very polite and efficent
Joseph R,
Naples, FLVery nice guy but first use not repaired
I used my machine as he left, and it leaked right onto the floor and error code won't let me use it
Jordan D,
Naples, FLDryer repair.
Michael let us know when he was coming. He completed his work in fair amount of time. He didn't reattach the exhaust pipe back to the dryer before he left, I was able to replace it. The dryer is still not working properly. It doesn't stop when it gets to the one minute mark. It won't go to zero and shut off. I timed it and it stayed at one minute for at least three minutes after my wife alerted me that she noticed it didn't go to zero when she was waiting for at least 3 minutes.
Michelle B,
Naples, FLSome Issues
The repair appears ok. However, Dave refused to take a big box of trash he generated. I told him I would prefer he take it. He said no. The box was too large for my trash can. He also spent a LOT of time on the repair because he was training someone. I had plans that were delayed. Note: The trainee was very customer friendly.
Clocis C,
Bonita Spgs, FLIssue not fixed
Parts replaced did not fix issues Product design need to return item
Nancy N,
Naples, FLCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1696973602601
REFUSED TO REPAIR
He said that because the wall oven was hard wired , he was not authorized to work on the over. This is horrible for a warranty company provided vendor.
Frank G,
Bonita Springs, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1769127733153
Never came
This guy never came to our house after setting the appointment and then changing it multiple times and he accepted the quote for the expense which we never saw and then he signed it with his own handwriting. This has been a disaster.
Derek A,
Bonita Spgs, FLCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1733010029268