4563 Bell Lane Reviews
Showing most recent reviews from verified customers of Sears Home Services
Holley M
David was very professional and courteous, arrived promptly and was very nice. He fixed the issue with dishwasher.
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on November 12, 2024
Brenda G
Matt was prompt, courteous, and took care of the problem! Great asset to Seats !
Customer service response - Thank you for your kind words, Brenda! We're thrilled to hear that Matt provided prompt and courteous service, and we agree he's a great asset to our team!
Sears Home Services on October 01, 2024
Larry P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 16, 2024
Sarah W
The repair man was courteous and prompt,! He was a professional
Customer service response - Thank you for your kind words, Sarah! We're delighted to hear that our repairman was courteous, prompt, and professional.
Sears Home Services on September 05, 2024
Tim W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 22, 2024
Barbara P
The technician, Andy, was prompt and very conscientious in performing his tasks. Explained the problem and how to repair. Very pleased with Sears Technician.
Customer service response - Thank you for your kind words, Barbara! We're delighted to hear that Andy provided prompt and conscientious service, and that you were pleased with his explanation and repair.
Sears Home Services on August 21, 2024
jacqueline C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 13, 2024
Adriane G
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 07, 2024
R R
Sears sadly gives an eight-hour window for their service calls. Which for someone working outside the home may potentially force a day off. Andy, my tech, reached out first thing this morning providing an estimated time for his arrival. When it got closer to the time he stated he reached out again to provide an arrival time. Not only was he on time, but also up-front and honest regarding what I needed and what I recommended against. This, as a consumer, I appreciated. While he couldn't do what I'd hoped for he left me with a clear direction of what I needed to do next. Thank you, Andy.
Customer service response - Thank you for acknowledging Andy's professionalism and communication. We appreciate your understanding regarding the service window and are glad to have provided clear guidance.
Sears Home Services on July 24, 2024
Sam F
Customer service response - A big thank you, Sam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
