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4563 Bell Lane Reviews
Read reviews from customers who used our services at 4563 Bell Lane
Total reviews
59
Average Rating
4.1/5
Excellent service from beginning to end… Kevin was very professional and knowledgeable.
Diricia D,
Customer service response - Thank you for your kind words, Diricia! We're delighted to hear that Kevin provided excellent and professional service throughout.
Sears Home Services on 1745451554651
He was very professional give him a raise
Tina A,
Customer service response - Thank you for your kind words, Tina! We're delighted to hear that our technician provided professional service.
Sears Home Services on 1744334158293
Jo D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1742181804379
Delightful, professional and thoroughly explained process & outcome of each appliance checked.
Mary K,
Customer service response - Thank you for your kind words, Mary! We're delighted to hear that our service was delightful, professional, and informative.
Sears Home Services on 1741916480496
Christopher was very professional, very informative about what he was doing and his findings on my dryer. He did a great job. I was now able to finish my laundry. Thank you.
Jose O,
Customer service response - Thank you for your kind words, Jose! We're delighted to hear that Christopher provided professional and informative service, allowing you to finish your laundry.
Sears Home Services on 1741825735084
Very professional and knowledgeable of appliances
Chris J,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1737349543690
I L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1735623820883
A pleasant experience with our technician. He was knowledgeable, professional & very nice.
Rayna M,
Customer service response - Thank you for your kind words, Rayna! We're delighted to hear that our technician provided a knowledgeable, professional, and pleasant experience.
Sears Home Services on 1735623064757
The technician was so super friendly! Very polite, and worked so quickly to fix the issue! In a stressful situation like a broken range and no way to cook, he came and fixed it and tested it to make sure it would definitely work. Thank you for the peace of mind
Megan T,
Customer service response - Thank you for your kind words, Megan! We're delighted to hear that our technician provided friendly and efficient service, giving you peace of mind in a stressful situation.
Sears Home Services on 1735623236532
Joseph D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1734407075048
Shawn H,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1731986828356
Mathew was the consummate technician, explained what the problem was and fixed it without hesitation. Job well done!!!! Thank you
Bartt B,
Customer service response - Thank you for your kind words, Bartt! We're delighted to hear that Mathew provided excellent service and resolved the issue efficiently.
Sears Home Services on 1731550409012
David was very professional and courteous, arrived promptly and was very nice. He fixed the issue with dishwasher.
Holley M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1731391364198
Matt was prompt, courteous, and took care of the problem! Great asset to Seats !
Brenda G,
Customer service response - Thank you for your kind words, Brenda! We're thrilled to hear that Matt provided prompt and courteous service, and we agree he's a great asset to our team!
Sears Home Services on 1727836154999
Larry P,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726543036422
The repair man was courteous and prompt,! He was a professional
Sarah W,
Customer service response - Thank you for your kind words, Sarah! We're delighted to hear that our repairman was courteous, prompt, and professional.
Sears Home Services on 1725586971848
Tim W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1724372571094
The technician, Andy, was prompt and very conscientious in performing his tasks. Explained the problem and how to repair. Very pleased with Sears Technician.
Barbara P,
Customer service response - Thank you for your kind words, Barbara! We're delighted to hear that Andy provided prompt and conscientious service, and that you were pleased with his explanation and repair.
Sears Home Services on 1724296120992
jacqueline C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723603915119
Adriane G,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723083777991
Sears sadly gives an eight-hour window for their service calls. Which for someone working outside the home may potentially force a day off. Andy, my tech, reached out first thing this morning providing an estimated time for his arrival. When it got closer to the time he stated he reached out again to provide an arrival time. Not only was he on time, but also up-front and honest regarding what I needed and what I recommended against. This, as a consumer, I appreciated. While he couldn't do what I'd hoped for he left me with a clear direction of what I needed to do next. Thank you, Andy.
R R,
Customer service response - Thank you for acknowledging Andy's professionalism and communication. We appreciate your understanding regarding the service window and are glad to have provided clear guidance.
Sears Home Services on 1721816529284
Sam F,
Customer service response - A big thank you, Sam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720773879079
Very knowledgeable and kind. Easy to talk to.
Kim B,
Customer service response - Thank you for your kind words and for recognizing our commitment to providing knowledgeable and friendly service. We're glad you found our team easy to talk to.
Sears Home Services on 1720413594234
When I bought the house three years ago it was invested with German roaches. After three different companies Arrow fixed the problem. The refrigerator was eleven years old(which is the usual lifespan) .However the Sears tech thought he would take pictures of the condenser which was behind a panel . His pictures and statements cancelled the home warranty company ( choice home warranty) and Sears so I’m free enjoying my new appliances without the hassles . Thank you very much
John B,
Customer service response - We're thrilled to hear Arrow was able to solve your pest problem and that our service contributed to a positive resolution with your appliances and warranty issues. Thank for sharing your experience with us!
Sears Home Services on 1720150625077
Matt was awesome! He showed up when he was scheduled to be here, very friendly and he figured out what was wrong with my refrigerator almost immediately. Matt explained what was wrong and how he would fix it. Definitely a great guy and a great experience.
B H,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Matt and appreciate you taking the time to share it.
Sears Home Services on 1719195153286
