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4563 Bell Lane Reviews
Read reviews from customers who used our services at 4563 Bell Lane
Total reviews
58
Average Rating
4.1/5
Sears sadly gives an eight-hour window for their service calls. Which for someone working outside the home may potentially force a day off. Andy, my tech, reached out first thing this morning providing an estimated time for his arrival. When it got closer to the time he stated he reached out again to provide an arrival time. Not only was he on time, but also up-front and honest regarding what I needed and what I recommended against. This, as a consumer, I appreciated. While he couldn't do what I'd hoped for he left me with a clear direction of what I needed to do next. Thank you, Andy.
R R,
Customer service response - Thank you for acknowledging Andy's professionalism and communication. We appreciate your understanding regarding the service window and are glad to have provided clear guidance.
Sears Home Services on 1721816529284
Sam F,
Customer service response - A big thank you, Sam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720773879079
Very knowledgeable and kind. Easy to talk to.
Kim B,
Customer service response - Thank you for your kind words and for recognizing our commitment to providing knowledgeable and friendly service. We're glad you found our team easy to talk to.
Sears Home Services on 1720413594234
When I bought the house three years ago it was invested with German roaches. After three different companies Arrow fixed the problem. The refrigerator was eleven years old(which is the usual lifespan) .However the Sears tech thought he would take pictures of the condenser which was behind a panel . His pictures and statements cancelled the home warranty company ( choice home warranty) and Sears so I’m free enjoying my new appliances without the hassles . Thank you very much
John B,
Customer service response - We're thrilled to hear Arrow was able to solve your pest problem and that our service contributed to a positive resolution with your appliances and warranty issues. Thank for sharing your experience with us!
Sears Home Services on 1720150625077
Matt was awesome! He showed up when he was scheduled to be here, very friendly and he figured out what was wrong with my refrigerator almost immediately. Matt explained what was wrong and how he would fix it. Definitely a great guy and a great experience.
B H,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Matt and appreciate you taking the time to share it.
Sears Home Services on 1719195153286
Celia A,
Customer service response - A big thank you, Celia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719197968816
Technician arrived on time and completed repair quickly and left the area clean.
Karon B,
Customer service response - Thank you for acknowledging our technician's punctuality and cleanliness. We're glad to hear the repair was completed to your satisfaction.
Sears Home Services on 1719196272886
Very professional
Ed M,
Customer service response - Thank you so much for highlighting the professionalism of our team. We're thrilled to hear you had a positive experience!
Sears Home Services on 1718935279323
Great experience! Wish more people told the truth like my technician did.
Freyguy,
Customer service response - Thank you for sharing your positive experience; we're proud to have transparent and honest technicians on our team.
Sears Home Services on 1718158522593
Jayne B,
Customer service response - A big thank you, Jayne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717987580448
