4563 Bell Lane Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daphne R
Had a scheduled appointment for washer repair. Tech never showed up. Zero stars
Customer service response - We apologize for the trouble you've faced, Daphne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 17, 2024
Lesa H
David has been out twice to repair my washer it still is not repaired the agitator is not cleaning the clothes. New parts were ordered and I do not believe that David put them in but left the old parts in my washer. I do not want David back on my property. Please send a new technician. I have notified Choice Home Warranty about this experience.
Customer service response - A big thank you, Lesa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Shirley U
Tim did everything he knew to do. My washer DID NOT GET FIXED. It was not his fault. It is Sears fault for not having the parts. I have been 3 weeks without a washer.