19505 Biscayne Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mari W
He was in time and professional and he was fisce the problem with was happy 😊 thanks you
Customer service response - Thank you for your review! We're glad to hear that our technician was punctual, professional, and able to fix the problem. We appreciate your feedback and thank you for choosing our services.
Sears Home Services on February 07, 2024
dorothy S
Barbara B
He cleaned the floor but I had to clean more otherwise he was ver personable and hopefully did a good job- we will see you tomorrow after 24 hours how refrigerator and freezer are doing
Adrienne R
Reason for 4 stars is I am a new customer. Until the diagnosis has been approved with American Home Shield .
jennifer R
Couldn’t repair and the serviceman wasn’t nice
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 06, 2025
J P
$265 for a $59 water filter??? Ridiculous
Reynardus
They couldn't repair my appliance. But another repairman could.
Danny
I'm extremely disappointed in the work that has been done on our fridge and freezer. We have had two repair technicians come and we had one cancel on us today for no apparent reason. We haven't had a fridge in a 3 months. This is absolutely horrible as we have to buy food outside every single day. I do not understand how somebody who is qualified to do a job is not able to do the job. We seriously need our fridge fixed, we even keep some of our dogs food in there. I am at a loss for words at how long this has taken and it really does not seem to call to the Sears customer service. I am begging you to please fix our fridge. My mom is 60 years old and she NEEDS to eat a healthy diet and of course healthy food can be expensive. This needs to be fixed as soon as possible so please try and help us out here. We are family of four and we have four animals, we need the fridge.
Customer service response - We apologize for the trouble you've faced, Danny. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 01, 2025
Roberto A
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on December 05, 2024
Sofia R
No body came
Customer service response - We apologize for the trouble you've faced, Sofia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 27, 2024
