19505 Biscayne Blvd Reviews

Read reviews from customers who used our services at 19505 Biscayne Blvd


Total reviews

186


Average Rating

4.4/5

October 19, 2026
Overall rating

Orett was great. He communicated his observations and cause of the issue in a very clear an concise manner. I highly recommend him.

Dan J,

Customer service response - Thank you for your feedback, Dan! We're glad to hear Orett was great and communicated clearly.

Sears Home Services on 1792419448880

October 16, 2026
Overall rating

Was helpful and knowledgeable

Marshalee W,

Customer service response - Thank you for your feedback, Marshalee! We're glad to hear the technician was helpful and knowledgeable.

Sears Home Services on 1792178457242

October 16, 2026
Overall rating

Very professional. Informed me of progress.

Karen G,

Customer service response - Thank you for your feedback, Karen! We're glad to hear the technician was professional and kept you informed of the progress.

Sears Home Services on 1792174066462

October 15, 2026
Overall rating

Johnnie was great

j M,

Customer service response - Thank you for your feedback! We're glad to hear Johnnie was great.

Sears Home Services on 1792167011511

October 15, 2026
Overall rating

He was fast and helpful like always

Fanny H,

Customer service response - Thank you for your feedback, Fanny! We're glad to hear the technician was fast and helpful as always.

Sears Home Services on 1792090497080

October 15, 2026
Overall rating

Donald was professional, knowledgeable, kind, and knew exactly what was wrong with the a/c fan motor. The previous tech replaced the motor but left the plug in, which flooded the system when it rained and shorted the motor out - very careless and stupid. Donald diagnosed it right away and went to pick up the new motor and replaced it and it was working great in no time! Thank you Donald! You are the best!

Judy L,

Customer service response - Thank you for your feedback, Judy! We're glad to hear Donald was professional, knowledgeable, and quickly resolved the issue with your a/c fan motor.

Sears Home Services on 1792061914094

September 24, 2026
Overall rating

s S,

September 24, 2026
Overall rating

Very polite

David A,

Customer service response - Thank you for your feedback, David! We're glad to hear the technician was very polite.

Sears Home Services on 1790275027312

September 23, 2026
Overall rating

He was determined to find the real source of the problem.

Mike W,

Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was determined to find the real source of the problem.

Sears Home Services on 1790190205423

October 15, 2026
Overall rating

Victor B service was above and beyond exceptional. Even though he had to work late to get to our home, he was cordial and friendly. He is definitely knowledgeable and efficient in the repair of our dishwasher. Thank you Victor!

Reigh C,

Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.

Sears Home Services on 1790206705306

September 17, 2026
Overall rating

Puntual and profesional, Good service

Mary K,

Customer service response - Thank you for your feedback, Mary! We're glad to hear you found the service punctual and professional.

Sears Home Services on 1789603370327

September 15, 2026
Overall rating

Very professional polite person. He explains what he is going to do and greets himself very well. Need more technicians like him.

mike R,

Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was professional, polite, and provided clear explanations.

Sears Home Services on 1789510293977

September 14, 2026
Overall rating

Althea M,

Customer service response - Thank you for the amazing 5-star review, Althea! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789434237427

September 12, 2026
Overall rating

Franklin A,

Customer service response - Thank you for the amazing 5-star review, Franklin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789246898279

September 11, 2026
Overall rating

Monica G,

Customer service response - Thank you for the amazing 5-star review, Monica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789162357893

September 10, 2026
Overall rating

Rowle was professional, very nice, and prompt in his assessment of our refrigerator. We did not repair it because the price was to high.

Sonia V,

Customer service response - Thank you for your feedback, Sonia! We're glad to hear Rowle was professional and prompt, and we understand your decision regarding the repair cost.

Sears Home Services on 1789077596247

September 05, 2026
Overall rating

Stachia F,

Customer service response - Thank you for the amazing 5-star review, Stachia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788635596841

August 25, 2026
Overall rating

skillztube,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787763386191

August 25, 2026
Overall rating

Did his job and left the area clean. Thank you

Dorothy K,

Customer service response - Thank you for your feedback, Dorothy! We're glad to hear the technician did his job well and left the area clean.

Sears Home Services on 1787758935563

August 25, 2026
Overall rating

My tech was great it took two visits but the job got done hopefully it lasts for a while the washer is not making noise anymore thank God

Barbara S,

Customer service response - Thank you for your feedback, Barbara! We're glad to hear your tech was great and that your washer is now noise-free.

Sears Home Services on 1787687071968

August 20, 2026
Overall rating

My experience with Sears Home Service has been wonderful. I sent a repair request in on Monday morning and a technician came out the same day! They diagnosed the issue, ordered parts, and returned Thursday and completed the repair. This is my 3rd service call and all technicians have been wonderful. My service provider was Rawle F who was communicative, friendly, and professional. Thank you!

Jeff S,

Customer service response - Thank you for your feedback, Jeff! We're glad to hear your experience was wonderful and that Rawle F was communicative, friendly, and professional.

Sears Home Services on 1787252568254

August 14, 2026
Overall rating

Stephen was very professional. He replaced the microwave part with no mess, no fuss

PAUL C,

Customer service response - Thank you for your feedback, Paul! We're glad to hear Stephen was professional and replaced the microwave part efficiently.

Sears Home Services on 1786734742637

August 09, 2026
Overall rating

He was amazing very professional and polite

kim M,

Customer service response - Thank you for your feedback, Kim! We're glad to hear he was amazing, professional, and polite.

Sears Home Services on 1786252631375

August 05, 2026
Overall rating

Bessie S,

Customer service response - Thank you for the amazing 5-star review, Bessie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785929826108

July 30, 2026
Overall rating

Very heloful, cares about his customers.

Gracie D,

Customer service response - Thank you for your feedback, Gracie! We're glad to hear the technician was helpful and cared about his customers.

Sears Home Services on 1785473349557

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