777 E Merritt Island Causeway Reviews
Read reviews from customers who used our services at 777 E Merritt Island Causeway
Total reviews
626
Average Rating
4.6/5
The service tech did a fine job, but there was a disconnect between the repairman and the dispatching office. The problem was clearly described when placing the service call and, given the age of the unit and the description of the problem, the information should have been relayed to the repairman so he could have arrived with the part to make the repair. Given the time to acquire the part and schedule the follow-up visit, we just decided to buy a new unit (different brand). It’s too bad, because if he had the part, I would have paid for the repair despite the high cost relative to the price of a new machine.
S E,
Customer service response - We apologize for the miscommunication between our repairman and the dispatching office. We appreciate your feedback and understand your frustration. Thank you for bringing this to our attention.
Sears Home Services on 1707364790409
Service technician was courteous, punctual and fixed the issue with the dishwasher.
Stephen C,
Customer service response - Thank you for taking the time to leave a review of our Sears Appliance repair. We appreciate your feedback and are glad to hear that our service technician was courteous, punctual, and able to fix the issue with your dishwasher.
Sears Home Services on 1706238284473
excellent , albert the plumber came back to repair and make sure all leaks were stopped and went the extra mile, the countertops were done well and the repairs on the dishwasher/oven were don great by Ed.
lawrence S,
I was extremely satisfied. The problem was identified and repair made in a short time.
Thelma P,
Thomas T,
Repair man came relatively quickly and diagnosed the problem. Carefully explained the issues and my options. Would recommend and call again.
Harbor C,
Service representative was quick to identify the problem and parts needed. There was one major part that required ordering. The service representative ordered the part and automatically set up a follow-up date to install the item. When the part arrived, it was installed with the unit now working properly. I am a strong believer of the Sears service contract system, one of the main reasons that I consistently purchase Sears appliances. The service representative was one of the best repair persons I have dealt with in recent years.
George S,
Excellent service. Technician deserves A+ grade.
william M,
Technician was knowledgeable and polite. I would recommend sears service to others.
Susan H,
Excellent!!
Jc S,