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870 W Hickpochee Ave Ste 800 Reviews
Read reviews from customers who used our services at 870 W Hickpochee Ave Ste 800
Total reviews
25
Average Rating
4.1/5
They make appointments and then break them. The second appointment they actually came out. All you can talk to when you call is an AI that can't actually do what you need it to do. They don't bother to bring parts when they come out despite being told (as close as you can to their miserable AI) what the problem is. It has been a long time since I had someone else fix one of my appliances. The AI told me it would be $119, even though it was a warranty call. It called me over and over again. (It was wrong, caused me stress for nothing.) At this point the oven has been broken for weeks and it will likely be broken for more weeks. The repairman said that they didn't have the part and didn't have the schematics, despite being the official warranty service outlet for LG. I am in Port LaBelle. If I was not stuck with warranty service I would call someone who was actually local.
Nick S,
Customer service response - We apologize for the trouble you've faced, Nick. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1778027074630
The technician never showed up for the appointment, no number to call, and no one to resolve the issue. Do no t recommend using this service.
Aaron,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1730873797730
Teresa G,
Customer service response - We're really sorry to hear about your experience, Teresa. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1729132095581
Replacement parts for brand new washing machine were not delivered before repair appoint date. Repair tech did not inform me and i had to call the service department to find out where he was. When i did get through they said that the service call was complete and that a call would be rescheduled when parts have arrived.
Tony M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718327657896
Worst service ever had. They charge you only for coming to your house $ 106.43. The servicemen keep talking and talking and he can not find anything in his phone. Look like they don’t have any parts for your appliances. Do not call them.
Jesus L,
Customer service response - Thank you for taking the time to bring this to our attention, Jesus. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1708504244603
