Appointment Lookup
802-552-4364
870 W Hickpochee Ave Ste 800 Reviews
Read reviews from customers who used our services at 870 W Hickpochee Ave Ste 800
Total reviews
25
Average Rating
4.1/5
Senika H,
Customer service response - Thank you so much for the 5-star rating, Senika! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1780016080160
Reliable and efficient service. My technician John was very helpful and patient. Thanks for your services.
Natalie D,
Customer service response - Thank you for your 5-star review, Natalie! We're glad to hear John provided reliable and efficient service and was helpful and patient during your appointment.
Sears Home Services on 1763429977342
Great response and servicd
James E,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1753232162593
I was very impressed with the knowledge that this young man had while fixing my dishwasher. He was very professional and very polite. I hope he always comes to fix my appliances if I ever need someone again.
Fonda W,
Customer service response - Thank you for your wonderful review, Fonda! We're delighted to hear that our technician impressed you with his knowledge, professionalism, and politeness.
Sears Home Services on 1750207815921
John B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746145372364
Asha W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1744856734482
Queenie B,
Customer service response - Hi Queenie, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1739841841853
Very professional and courteous. Great job.
Sammie S,
My technician was very knowledgeable and explained what the problem was with my washer. He had the part in his van and fixed it. Thank you for such service.
Debra T,
Customer service response - Thank you for your 5-star review, Debra! We're happy to hear that our technician was knowledgeable and efficiently resolved the issue with your washer.
Sears Home Services on 1730035440621
Kevin M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726710292823
Technician was very experienced and new right away from the beginning how to fix the problem with my refrigerator. I'm very pleased with the service.
Sonia G,
Customer service response - Thank you for your positive feedback, Sonia! We're delighted to hear that our technician's expertise met your expectations and resolved your refrigerator issue.
Sears Home Services on 1726453807868
Damarys A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725765021714
Patricia G,
Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1724988401718
Robert B,
Customer service response - A big thank you, Robert, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721392248302
Carlos S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721276584989
Catherine is wonderful to work with. She is professional, knowledgeable, and has the customers best interest to resolve and fix the problem.
Roberta A,
Customer service response - Thank you for your kind words about Catherine. We're glad to hear that she provided you with a professional and knowledgeable service, and that she prioritized your best interest in resolving your appliance problem. We appreciate your feedback.
Sears Home Services on 1708081832262
Technician was great but repair failed shortly after he left.
Robert M,
Customer service response - We apologize for the inconvenience you experienced with our service. We appreciate your feedback and will take it into account to improve our services in the future. Thank you for bringing this to our attention.
Sears Home Services on 1705567832489
Angel R,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1705033021294
I needed 2 repair men to work on cooktop They were very efficient caring of how they handled my cooktop. They also were fast in repairing it. I was so impressed how fast they were. And very friendly.
Laquita J,
Ordered the wrong part requiring additional appointments
Richard M,
Customer service response - We apologize for the inconvenience caused by the wrong part, Richard. Thank you for your feedback, and we'll work on improving our ordering process.
Sears Home Services on 1773100128230
They make appointments and then break them. The second appointment they actually came out. All you can talk to when you call is an AI that can't actually do what you need it to do. They don't bother to bring parts when they come out despite being told (as close as you can to their miserable AI) what the problem is. It has been a long time since I had someone else fix one of my appliances. The AI told me it would be $119, even though it was a warranty call. It called me over and over again. (It was wrong, caused me stress for nothing.) At this point the oven has been broken for weeks and it will likely be broken for more weeks. The repairman said that they didn't have the part and didn't have the schematics, despite being the official warranty service outlet for LG. I am in Port LaBelle. If I was not stuck with warranty service I would call someone who was actually local.
Nick S,
Customer service response - We apologize for the trouble you've faced, Nick. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1778027074630
The technician never showed up for the appointment, no number to call, and no one to resolve the issue. Do no t recommend using this service.
Aaron,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1730873797730
Teresa G,
Customer service response - We're really sorry to hear about your experience, Teresa. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1729132095581
Replacement parts for brand new washing machine were not delivered before repair appoint date. Repair tech did not inform me and i had to call the service department to find out where he was. When i did get through they said that the service call was complete and that a call would be rescheduled when parts have arrived.
Tony M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718327657896
Worst service ever had. They charge you only for coming to your house $ 106.43. The servicemen keep talking and talking and he can not find anything in his phone. Look like they don’t have any parts for your appliances. Do not call them.
Jesus L,
Customer service response - Thank you for taking the time to bring this to our attention, Jesus. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1708504244603
