3936 South Suncoast Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharyn P
Tom was very knowledgeable and explained the need for a control board to me versus a short in a line. I am legally blind and he was very helpful during this process.I’m
Customer service response - Thank you for your positive feedback, Sharyn! We're delighted to hear that Tom was knowledgeable and helpful during your repair process.
Sears Home Services on December 12, 2024
Colleen G
John was very knowledgeable and informative about the issue my refrigerator was having. He was very pleasant to work with and I wouldn’t hesitate to use Sears service again.
Customer service response - Thank you for your positive feedback, Colleen! We're delighted to hear that John provided knowledgeable and pleasant service, and we look forward to assisting you again.
Sears Home Services on December 03, 2024
Mike C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 12, 2024
robert H
Showed up when he said he'd be there and completed the work. The refrigerator was running fine after the repair.
Customer service response - Thank you for your positive feedback, Robert! We're happy to hear that the repair was completed as promised and your refrigerator is running fine.
Sears Home Services on October 27, 2024
Janet N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 26, 2024
Maryann H
John was great solved my problem in a few minutes. Thank you.
Customer service response - Thank you for your positive feedback, Maryann! We're delighted to hear that John was able to quickly solve your problem.
Sears Home Services on August 25, 2024
Elaine C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 22, 2024
mary R
I am very pleased with technician that came to my house and came to install parts in dryer. He ordered a week ago. My dryer is so much quieter now! Such a big improvement. I found him very knowledgeable and courteous.
Customer service response - Thank you for your positive feedback, Mary! We're delighted to hear that our technician's service improved your dryer and that you found him knowledgeable and courteous.
Sears Home Services on August 20, 2024
John L
Serviceman was very knowledgeable and knew right away what the problem was with my dryer. He was able to get it fixed in no time
Customer service response - Thank you for your positive feedback! We're delighted to hear that our serviceman quickly identified and resolved the issue with your dryer.
Sears Home Services on August 18, 2024
Terry E
Ted was great. Very knowledgeable and polite and even adjusted his schedule to accommodate my schedule change. Sears phone service, on the other hand was the worst. It's a big sales rip-off with nobody available to help with anything involving service. I'll never call back.
Customer service response - Thank you for your kind words about Ted and his flexibility. We apologize for the issues you experienced with our phone service and are working to improve this aspect of our business.
Sears Home Services on August 14, 2024