1625 W 49th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
E M
Great Customer service and repair work. greatly appreciated. very prompt.
Customer service response - Thank you for your 5-star review! We're glad to hear you appreciated our great customer service and prompt repair work.
Sears Home Services on October 24, 2024
Maria V
Customer service response - Thank you for the amazing 5-star review, Maria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 24, 2024
William J
Jossy Who is professional in his job as he took care of the issue at my house? He made sure everything was working properly with the AC before he left and he put a great effort into his work. He was respectful, kind, and courteous. Thank you for sending him.
Customer service response - Thank you for your 5-star review, William! We're thrilled to hear that Jossy provided professional and courteous service while ensuring your AC was working properly.
Sears Home Services on October 23, 2024
helen J
I was very pleased with the technician. My fridge is working great again.
Customer service response - Thank you for your 5-star review, Helen! We're delighted to hear that you're pleased with our technician's work and that your fridge is working great again.
Sears Home Services on October 20, 2024
Lazara I
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 20, 2024
hector V
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 13, 2024
Luis C
Technician quickly determined that the problem was that the electrical outlet had stopped delivering a charge.
Customer service response - Thank you for your 5-star review! We're glad to hear that our technician was able to quickly identify the issue with your electrical outlet.
Sears Home Services on October 10, 2024
Cynthia R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 06, 2024
MoonlightSonata
Sears Home Services ordered the parts needed to fix my freezer but when tech F. Rawle got to my house it was discovered they did not put the parts on the tech's truck. He located the same parts at a local supplier, went there and picked them up, then returned to my house to complete the repair.
Customer service response - Thank you for sharing your experience! We're glad to hear that F. Rawle went above and beyond to ensure your freezer was repaired promptly.
Sears Home Services on October 06, 2024
George B
The repairman exceeded my expectations. The replacement part arrived at my home timely and the scheduled date to install the part was moved up, so the part was in five days ahead of the scheduled appointment date. Thanks Sears Appliance Repair.
Customer service response - Thank you for your positive feedback, George! We're delighted to hear that our service exceeded your expectations and that the repair was completed ahead of schedule.
Sears Home Services on October 02, 2024
