1625 W 49th St Reviews

Read reviews from customers who used our services at 1625 W 49th St


Total reviews

259


Average Rating

4.6/5

September 11, 2026
Overall rating

While Randy didn’t need to perform a repair this visit, he was excellent at explaining the issue and providing additional information about my unit that no one else bothered to provide before. Thanks, Randy, we greatly appreciate you!!!

C D,

Customer service response - Thank you for your feedback! We're glad to hear Randy was excellent in explaining the issue and providing valuable information about your unit.

Sears Home Services on 1789129792789

August 25, 2026
Overall rating

AC - Nathan is a Thinker and a PROBLEM SOLVER! He is very much appreciated. Highly recommended.

Traci S,

Customer service response - Thank you for your feedback, Traci! We're glad to hear Nathan was a thinker and problem solver, and that you highly recommend him.

Sears Home Services on 1787680793774

July 30, 2026
Overall rating

Jill W,

Customer service response - Thank you for the amazing 5-star review, Jill! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785512756937

July 29, 2026
Overall rating

Very good service 👏

William S,

Customer service response - Thank you for your feedback, William! We're glad to hear you received very good service.

Sears Home Services on 1785327562797

July 11, 2026
Overall rating

Excellent service got my AC back up and running

Leon C,

Customer service response - Thank you for your feedback, Leon! We're glad to hear your AC is back up and running with our excellent service.

Sears Home Services on 1783789725310

July 10, 2026
Overall rating

Nathanl was great and kept us in formed of what he was trying to accomish. Hopefully it will work for us.

Nellie L,

Customer service response - Thank you for your feedback, Nellie! We're glad to hear Nathan kept you informed, and we hope everything works well for you.

Sears Home Services on 1783715171217

July 07, 2026
Overall rating

Very knowledgeable and very friendly. You have a customer for life!

Jerome B,

Customer service response - Thank you for your feedback, Jerome! We're glad to hear you found the service knowledgeable and friendly, and we look forward to serving you again.

Sears Home Services on 1783518894085

July 07, 2026
Overall rating

Randy was very polite and on time. Unfortunately, or some could say fortunately, the AC unit started up and is working correctly. Randy advised that if I have any further issues that Choice would honor this service call for 90 days without another service call fee which made me feel much better. Thank you Randy.

Tracy B,

Customer service response - Thank you for your feedback, Tracy! We're glad to hear Randy was polite and punctual, and that you feel reassured by the service call policy.

Sears Home Services on 1783461099781

July 03, 2026
Overall rating

(Translated by Google) A very good place for what you're looking for (Original) Muy buen lugar para lo que buscas

Marlon P,

Customer service response - ¡Gracias por tus comentarios, Marlon! Nos alegra saber que encontraste lo que buscabas.

Sears Home Services on 1783118339824

July 01, 2026
Overall rating

LOUIS Q,

Customer service response - Thank you for the amazing 5-star review, Louis! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782933034210

June 30, 2026
Overall rating

Pam M,

Customer service response - Thank you for the amazing 5-star review, Pam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782849983055

June 24, 2026
Overall rating

The service was very professional and the advice given was well received. Didn't get what I wanted but it had nothing to do with the company. When It's cheaper to get new, sentimental values are secondary. Thanks and iI highly recommend your company, at least the parson who came to my home.

Priscilla F,

Customer service response - Thank you for your feedback, Priscilla! We're glad to hear the service was professional and the advice was helpful, and we appreciate your recommendation.

Sears Home Services on 1782392485864

June 22, 2026
Overall rating

Tony was very professional and explained what the problem was. Thank u

Susan F,

Customer service response - Thank you for your feedback, Susan! We're glad to hear Tony was professional and explained the problem clearly.

Sears Home Services on 1782162101220

June 16, 2026
Overall rating

Very courteous and very helpful

cheryl M,

Customer service response - Thank you for your feedback, Cheryl! We're glad to hear our team was courteous and helpful.

Sears Home Services on 1781711124651

June 08, 2026
Overall rating

Dan did excellent job as usual.

Diane R,

Customer service response - Thank you for your feedback, Diane! We're glad to hear Dan did an excellent job as usual.

Sears Home Services on 1781022282273

June 03, 2026
Overall rating

Aida S,

Customer service response - Thank you so much for the 5-star rating, Aida! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1780530713216

April 27, 2026
Overall rating

Very Professional and Friendly Repairman, Thank You

CoolTropicalFish E,

Customer service response - Thank you for your feedback! We're glad to hear the repairman was professional and friendly.

Sears Home Services on 1777316964672

April 27, 2026
Overall rating

Maria R,

Customer service response - Thank you for the amazing 5-star review, Maria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777314977735

April 25, 2026
Overall rating

Victor D,

Customer service response - Thank you for the amazing 5-star review, Victor! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777152619516

March 18, 2026
Overall rating

THE ONLY SERVICE TECH THAT KNOWS WHAT IS DOING FROM SEARS IS ROBERT THANK YOU ROBERT FOR YOUR SERVICE GIVING YOU 5 STAR , YOU ARE THE BEST 4 DIFERENT TECH CAME BEFORE ROBERT , HORRIBLE SERVICE send by my extended warranty , 3 weeks 5 different service tech and no one fix my Maytag refrigerator after installation of 3 parts and 3 weeks FiGHTING with ASSURANT IN ASIA , CALLING SEARS AND GETTING AN AI NAME SAMANTHA , THE MOST HORRIBLE EXPIRIENCE ON MY MANY YEARS DEALINGS WITH WARRANTY , DO NOT CALL SEARS ON YOUR LIVE , IF YOU WANT TO SAVE YOUR SELF FROM THIS HASSLE , FINALLY MY REF IS NOT WORKING , LETS SEE WHAT THEYRE GOING TO DO NOW , SO THEY DONT QUALIFY FOR 1 STAR , GARBAGE , THIS COMPANY SUCKS !!!! BUT ROBERT GOT 5 STARS HIMSELF !, THANK YOU ROBERT

SUMMER. S,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1773796120565

February 18, 2026
Overall rating

Ahmed has serviced our drier previously. He is a seasoned veteran who diagnosed our drier’s problem in seconds and then went on to resolve it successfully. Sears/Transformco can use many more experienced professionals like Ahmed. Please note: if the maintenance person, a few days earlier, had diagnosed and resolved the problem as Ahmed did, Sears/Transformco would have saved some unnecessarily replicated fees and we would have saved some precious time.

John S,

Customer service response - Thank you for your 5-star review, John! We're glad to hear Yariel was thorough, focused, and took the time to answer your questions.

Sears Home Services on 1771288539193

December 25, 2025
Overall rating

Noel K,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1766716261692

December 23, 2025
Overall rating

Profesional worker.very knowledgeable

Rene H,

Customer service response - Thank you for your 5-star review, Rene! We're glad to hear our worker was professional and knowledgeable.

Sears Home Services on 1766450307148

December 16, 2025
Overall rating

Great service. Friendly and Knowledgeable

Jorge C,

Customer service response - Thank you for your 5-star review, Jorge! We're glad to hear you found our service friendly and knowledgeable.

Sears Home Services on 1765938351198

November 24, 2025
Overall rating

My technician Marvin, he was extremely professional and resilient, he did not give up and fixed my appliance when 2 other people gave up. He is amazing, two thumbs up to him! Thank you 🙏🏻

Ana I,

Customer service response - Thank you for your 5-star review, Ana! We're glad to hear Marvin was professional and resilient in fixing your appliance.

Sears Home Services on 1764034778395

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