1625 W 49th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wellheeled J
A++ service from the sears Technician Garth. He went above and beyond to ensure the refrigerator was working %100, doing extra checks....on the other hand, Sears Home Service, needs to make it abundantly clear, that whenever parts are ordered the customer MUST call SHS to confirm when the parts have arrived...so that the status can be changed in the system...and the technician can be deployed to install.
Customer service response - Thank you for taking the time to share your positive experience with our technician Garth and for the feedback about the parts order process. We'll work on making our procedures clearer for our customers.
Sears Home Services on June 20, 2024
Jill D
Came on time and fixed after 3x trying to diagnose.
Customer service response - Thank you for your patience as we worked to correctly diagnose the issue. We're glad we could get it fixed for you.
Sears Home Services on June 20, 2024
idalia H
Customer service response - A big thank you, idalia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Janna M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
philip K
Customer service response - A big thank you, philip, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Pedro D
Excellent, very professional
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
Clinton D
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 09, 2024
Gisella I
Customer service response - A big thank you, Gisella, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 10, 2024
Gloria R
Juan was the technician who helped me with my washer and dryer. Supper detailed in cleaning the dryer and taught how to correctly clean my washer. Thank you! Today was a great service day from two professionals for air conditioning and washer and dryer.
Customer service response - Thank you for praising Juan's detailed service and for acknowledging our team's professionalism in handling your air conditioning and washer/dryer issues. We're thrilled to hear about your positive experience!
Sears Home Services on June 10, 2024
Maricela Z
(Translated by Google) Juan is very efficient and with great experience (Original) Juan es muy eficiente y con gran experiencia
