1625 W 49th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra T
Customer service response - A big thank you, Sandra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 28, 2024
Sheila C
Luis explained what was the problem with our GE refrigerator and what he did to fix it. When he was done he explained what we should do to help prolong the refrigerator. Thank you Luis👍🏽
Customer service response - Thank you for recognizing Luis's efforts to not only fix your GE refrigerator but also for providing helpful maintenance advice. We're glad to hear your positive feedback!
Sears Home Services on March 28, 2024
Ileana P
My technician was amazing. Very professional and friendly. He fixed my refrigerator ice maker and seemed very experienced and knowledgeable. Thank you.
Customer service response - We're thrilled to hear about your positive experience with our technician. Thank you for taking the time to share your feedback with us.
Sears Home Services on March 28, 2024
Jay A
The AC technician was amazing, very professional and nice and did not make me feel an easy. Thank you Sears for having amazing people working for you.!
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with our technician and are proud to have them on our team.
Sears Home Services on March 28, 2024
DEE A
MR. ORETTE MET HIS APPOINTMENT TIME WHICH IS A PLUS COMPARED TO OTHER TECHNICIAN. MR. ORETTE WAS VERY PERFESSIONAL, KNOWLEDGEABLE, COURTEOUS, AND HELPFUL. HE DID A GREAT JOB FOR US.
Customer service response - We are thrilled to hear about your positive experience with Mr. Orette and greatly appreciate you taking the time to share your feedback. Thank you for choosing our service for your appliance repair needs!
Sears Home Services on March 25, 2024
Angela L
The technician Richard was very professional. Went straight to work to resolve the issue with my washer and dryer combo. So far so good.
Customer service response - Thank you for sharing your positive experience with Richard and our service. We're glad your washer and dryer combo is working well now.
Sears Home Services on March 20, 2024
Lizette B
Customer service response - A big thank you, Lizette, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 19, 2024
Sandra O
HUMBERTO IS VERY PROFESSIONAL, FRIENDLY, PUNCTUAL. HE QUICKLY DIAGNOSED AND FIXED THE PROBLEM. THANK YOU FOR HAVING SUCH A GREAT EMPLOYEE! GOD BLESS.
Customer service response - We're thrilled to hear about your positive experience with Humberto, and we appreciate your kind words and blessings. Thank you for trusting our service!
Sears Home Services on March 18, 2024
Darline V
Sears is the best hand down when it comes to home warranty repairs . The technician was professional and very helpful he went over and beyond to make sure I kept my dryer . The best decision I made when it comes to my home appliances.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and that our technician exceeded your expectations.
Sears Home Services on March 18, 2024
Alfredo B
Efficient, patient and completed the job. Very uncommon now days. Thank you
Customer service response - We're delighted to hear our efficiency, patience, and work ethic impressed you. Thank you for your positive feedback!
Sears Home Services on March 17, 2024
