1625 W 49th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
LDSL S
The technician was very professional and very experienced but as is the usual for service appointments the arrival time was after 1-5 pm window stated by the person arranging the appointment. At the time I scheduled the service I was told the cost for diagnosing the problem and that there would be additional cost for labor and parts if necessary. If service was agreed to the diagnostic cost would go towards the overall cost. I am still not clear how the amount I was charged was calculated and it was more than I had anticipated since no parts were required. Overall a good experience and I was able to get an appointment on the same day I called.
Customer service response - Thank you for your detailed feedback. We're glad to hear you had a good experience overall and appreciate your patience regarding the timing and cost clarification.
Sears Home Services on October 02, 2024
Sislyn T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 28, 2024
Joy W
Mr Service Repair Man went above and beyond his ability to get my washing machine repaired. Thank You Mr David Hudson. He was very professional, knowledgeable and helpful.
Customer service response - Thank you for your wonderful review! We're delighted to hear that Mr. David Hudson provided exceptional service and successfully repaired your washing machine.
Sears Home Services on September 25, 2024
Maria A
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
Rich A
Nicest gentleman you ever want to meet super super nice
Customer service response - Thank you for your kind words, Rich! We're delighted to hear you had such a positive experience with our team.
Sears Home Services on September 16, 2024
Alberto A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 12, 2024
Mariusky R
(Translated by Google) Excellent service, I was very pleased with the work of the technicians 👍 Aaron and Jose the best (Original) Excelente servicio, quede muy complacida con el trabajo de los técnico 👍 Aaron y Jose los mejores
liset I
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 09, 2024
Aledia A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 09, 2024
Helen M
Knowledgeable, professional pleasant and polite
Customer service response - Thank you for your 5-star review, Helen! We're delighted to hear about your positive experience with our technician's knowledge, professionalism, and politeness.
Sears Home Services on September 04, 2024
