1625 W 49th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maryte A
Bolivar R
Mervis M
Great repair service!
Gene T
Efficient and professional
Bug E
Adriana J
Thanks for the help... it was quick and helpful
Paulina C
Great service attitude and experience
Elba C
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on April 20, 2025
Alexandra B
Richard showed up on time, identified the problem, had the part in his truck and fixed it quickly. I feel like I could have paid less so deducting a star - the replacement part was much cheaper in a quick Google search - but I chose convenience over price.
Customer service response - Thank you for your review, Alexandra! We're glad Richard provided prompt and efficient service, and we appreciate your feedback on pricing.
Sears Home Services on April 13, 2025
Mike Q
He was on time, attentive and respectfully of customers space. Could have shared a little more details of what repairs were completed. Example: I replaced the burnt out blower motor but also did a quick check of the unit to ensure proper working conditions.
Customer service response - Thank you for your review, Mike! We're glad to hear the technician was punctual and respectful, and we appreciate your feedback on communication for future improvements.
Sears Home Services on March 31, 2025