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900 NW 76 Blvd Reviews
Read reviews from customers who used our services at 900 NW 76 Blvd
Total reviews
116
Average Rating
4.7/5
Angela B,
Knowledgeable, personable, cleaned up afterwards. I highly recommend.
Norma C,
Pleasant and knowledgeable. Was in an out in a snap.
Janet S,
John D,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1729214660920
Good man ! But I still need it repaired? Please give me estimate? Thank you!
Willis W,
Customer service response - Thank you for your kind words and for bringing this to our attention. We're sorry for the oversight, and a team member will reach out to you shortly with an estimate for the repair.
Sears Home Services on 1723161442724
The Sears repairman was fine. But the warranty company is looking for loopholes to deny service. Not his fault
Pam B,
The technician, Daniel, was fine, but apparently didn't have much experience with older Amana washers. Several parts were to be replaced, which required removal of bolts on the transmission. Unfortunately, these bolts broke and were wrung off inside the transmission, which is no longer available. So we now have an irreparable machine, and are now waiting for the corporate decision on how the machine will be replaced. Meanwhile, we have no resolution for a repair that started over 2 weeks ago. I won't even get into the scheduling issues.
Sandy B,
Customer service response - We apologize for the inconvenience you've experienced, Sandy. We understand your frustration and are working to resolve the issue with your Amana washer as quickly as possible. Thank you for your patience.
Sears Home Services on 1726186031884
They were easy to schedule with and quick to come out. The service technician was knowledgeable and got the problem fixed almost immediately. My issue was with the astronomical set price for a twenty minute fix. They know you need your appliance fixed and you have to pay a diagnostic fee either way, even if you know the problem and have the part. I’m happy my washing machine is working again, but it’s ludicrous that I paid almost as much to have it fixed (in twenty minutes) as I did for the washing machine when I purchased it new. I would likely explore other options in the future, as I feel they cater towards their warranty clients and trying to sell that service.
chris P,
Customer service response - We appreciate your feedback regarding our easy scheduling, quick service, and knowledgeable technician. We apologize if our pricing did not meet your expectations and understand your frustration. Thank you for bringing this to our attention, and we will take your comments into consideration for future improvements.
Sears Home Services on 1707443827773
They sent two tech out to attempt to fix my dishwasher. One didn't even introduce himself. But they were in my home a total of 5 seconds max! There is no way you properly assess a repair within that time frame! If you're overloaded with services calls that's not my problem! DO BETTER Sears. This was unacceptable service. I highly don't recommend anyone do business with them. The tech who introduced himself. His name was Rich, or Rick one of the two. I'm not sure because they were out the door so fast!
Bobby H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751868933847
Took 2 weeks and the wrong part was delivered. It was going to take another 2 weeks and an additional $400 for the correct parts
Daniel S,
Customer service response - We apologize for the trouble you've faced, Daniel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736226932038
