6201 W Newberry Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kaye S
Ms. K
Thank you Chris & Sears! Chris, our Sears technician, was on time, courteous, professional yet personable and knowledgeable - in recent years these positive qualities are often difficult to find. Chris took only a few minutes to correctly diagnose our problem, order the part to fix it and make an install appointment. Awesome! Note: Prior to Chris, we wasted our time and money, $200, to have the owner of another Gainesville appliance repair company ‘service’ the refrigerator twice. After 30+ minutes each visit, he said he couldn’t find anything wrong, but simply used a blow dryer to thaw some ice in the freezer.
Customer service response - We're thrilled to hear about your positive experience with Chris and feel honored that you chose Sears for your appliance repair needs. Thank you for taking the time to share your experience; it's feedback like yours that fuels our commitment to excellence.
Sears Home Services on June 10, 2024
Yvonne D
Service call for leaking water line to ice maker was handled promptly. Chris was very courteous and knowledgeable. Chris also helped me find model # for a broken knob.
Customer service response - Thank you for acknowledging Chris's prompt service and helpfulness. We're thrilled he could assist you beyond the initial issue.
Sears Home Services on June 10, 2024
Di P
Customer service response - A big thank you,for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 29, 2024
Alfreda J
Customer service response - A big thank you, Alfreda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 23, 2024
Laurie S
I had a great experience with Danny solving our washing machine issues!!!
Customer service response - Thank you for sharing your positive experience with Danny and our appliance repair service. We're thrilled to have solved your washing machine issues!
Sears Home Services on March 26, 2024
Brenda W
Mike was extremely helpful and did a great job diagnosing the problem.
Customer service response - Thank you for taking the time to share your positive experience with Mike. We're thrilled he could help solve the problem efficiently!
Sears Home Services on March 20, 2024
Sgt B
Mike was great. Came in, fixed the problem and we had a great conversation, with us both being from the North! Stellar Technician! Thanks Mike!
Customer service response - We are pleased to hear that Mike provided excellent service and connected with you during the repair. Thank you for sharing your positive experience with us!
Sears Home Services on March 07, 2024
rhonda P
Very polite and worked quickly. Will call again.
Customer service response - We are glad to hear that you were satisfied with our service. Thank you for choosing us, we look forward to helping you again in the future.
Sears Home Services on February 20, 2024
Irma A
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
