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200 Irwin Ave NE Reviews
Read reviews from customers who used our services at 200 Irwin Ave NE
Total reviews
104
Average Rating
4.6/5
TC C,
Olivia M,
Very nice and efficient
buddy W,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words and are glad to hear that you found our service to be efficient.
Sears Home Services on 1705466416287
Sears Home Services misdiagnosis of our dryer resulted in us having to buy a new dryer we did not need. Called and Sears Home Services refused to provide credit for misdiagnosis. Very disappointed.
John D,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1767855359017
UPDATE: The phone number and website given are no help please stop with the fake replies to negative feedback. Your call center already told me there is nothing they can do. Zero stars. I had the worst experience working with this company. Rescheduled my repair FOUR times. Will only contact you by email/text/AI assistant. Their customer service is all automated. They charge the customer a fee for cancelling but cancelled the day of on me four times. Save your time do not use them.
Bethany D,
Customer service response - We apologize for the trouble you've faced, Bethany. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1739789811273
The guy came didn’t stay very long told me it wasn’t the dryer that was the problem it was the breaker had a electrician came look at my breaker and said it was the dryer had someone different come and they fixed the dryer so I got charged 127$ just for him to tell me it wasn’t the dryer but it definitely was so he either didn’t know what he was doing or didn’t CARE ENOUGH
chloe S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1738128216431
He never showed up. Someone please call me
miguel C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736405221522
212 dollars, didn't fix the problem!
Geryd P,
Customer service response - We apologize for the trouble you've faced, Geryd. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1735178890682
This is the third time that Sears has had me scheduled and then Not showed up at all without a phone call or any kind of notification. They give you a window of 8am to 5pm and expect you to be there for them. They are a waste of time and completely unprofessional, First American Home Warranty needs to dump these clowns.
Nicholas W,
Customer service response - We apologize for the trouble you've faced, Nicholas. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1733807439836
I called in the tech for my fridge not cooling. Freezer was still working. The tech said I needed a new condensor fan and compressor. The total repair would be $1500. The tech recommended I purchase a new fridge. Following the tech visit I reached out to distributor appliances to see how much the parts cost. The associate noted that sometime the compressor with shut down because it gets to hot and to leave the fridge unplugged for a day and then plug it back it. I thought why not give it a shot. WHEN I PLUGGED MY FRIDGE BACK IN IT WORKED AND COOLS BETTER THAN EVER!! REPAIR COST $0. Sears refuses to return the $125 I paid for the bad diagnosis.
Jamie W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1732192581557
