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200 Irwin Ave NE Reviews
Read reviews from customers who used our services at 200 Irwin Ave NE
Total reviews
106
Average Rating
4.6/5
Tech Larry is a 5! Services (calling) to determine service order status & having to deal with BOT is 1. Waiting 20+min to speak to a live person in a foreign country is the WORST. Then going thru info verification (name, phone, address,etc.) that's on her screen every time is ridiculous & waste of time. ESCALATION does not result in any action from Sears Hm Svc.
Rick F,
Customer service response - Thank you for acknowledging our technician's excellent service, and we apologize for any inconvenience caused by our calling system. We appreciate your feedback and are looking into improving this aspect promptly.
Sears Home Services on 1718155620029
Very responsive and on time. Clear communication
Richard F,
Customer service response - Thank you for highlighting our responsiveness and clear communication. We appreciate your positive feedback!
Sears Home Services on 1718159648849
Shelley S,
Customer service response - A big thank you, Shelley, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717637464404
Brian M,
Customer service response - Thank you so much for the fantastic 5-star rating, Brian! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717637033579
Matt W was on time, prepared for the fix and knowledgeable about the appliance model and others like it. He was a pleasure to work with and will ask for him again, if ever in need!
Regina M,
Customer service response - Thank you for your kind words about Matt and our service. We're delighted to hear about your positive experience and look forward to serving you again in the future.
Sears Home Services on 1717412084272
Fast service and very professional. Thank you
Deborah B,
Customer service response - We're thrilled to hear you appreciated our fast and professional service! Thank you so much for your feedback.
Sears Home Services on 1717402328394
Helpful and nice and troubleshot equipment
Lynn G,
Customer service response - Thank you for your kind words and for highlighting our effort in troubleshooting equipment efficiently. We're glad to have been of service!
Sears Home Services on 1717136495122
Matt was polite, timely, efficient and informative! 5 + 5 stars extra!
Donna B,
Customer service response - Thank you for your kind words about Matt and for the excellent rating! We're thrilled to hear about your positive experience with our service.
Sears Home Services on 1717136561015
Got here a little later than expected but he was done in nothing flat
Candy H,
Customer service response - Thank you for your patience and understanding regarding the timing. I'm pleased to hear the repair was completed quickly.
Sears Home Services on 1716965924858
Kathy A,
Customer service response - Thank you so much for the fantastic 5-star rating, Kathy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716344274868
