200 Irwin Ave NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Anna D
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 05, 2024
Kelly R
Customer service response - A big thank you, Kelly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
cindy D
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 21, 2024
Max B
He knew what he was doing. Great job
Customer service response - Thank you for recognizing our technician's expertise and the quality of our work. We're thrilled to hear you're satisfied with the service!
Sears Home Services on June 20, 2024
Mary T
Jerry was very helpful to get me the right parts for my Frig. and helpful to get the best deal, including Shipping. Has was Very Professional, Polite and Knowledgeable, I also, have Warranty Protection on All of My Appliances and They Honor the Warranty All The Time. Thanks, for Hiring Such Qualified Employees.
Customer service response - Thank you for your kind words; we're thrilled to hear about your positive experience with Jerry and our warranty service. We always strive to provide the best service and hire qualified professionals.
Sears Home Services on June 20, 2024
k K
Larry was the best. We’ve been struggling to get our washer repaired . he did a wonderful job.
Customer service response - Thank you for recognizing Larry's hard work and kindness. We're thrilled he could fix the issue and brighten everyone's day, pets and grannies included!
Sears Home Services on June 13, 2024
Chantal E
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 16, 2024
Sarah H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 13, 2024
Rick F
Tech Larry is a 5! Services (calling) to determine service order status & having to deal with BOT is 1. Waiting 20+min to speak to a live person in a foreign country is the WORST. Then going thru info verification (name, phone, address,etc.) that's on her screen every time is ridiculous & waste of time. ESCALATION does not result in any action from Sears Hm Svc.
Customer service response - Thank you for acknowledging our technician's excellent service, and we apologize for any inconvenience caused by our calling system. We appreciate your feedback and are looking into improving this aspect promptly.
Sears Home Services on June 11, 2024
Richard F
Very responsive and on time. Clear communication
Customer service response - Thank you for highlighting our responsiveness and clear communication. We appreciate your positive feedback!
Sears Home Services on June 11, 2024
