15271 Mcgregor Blvd Ste 33 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lisa S
Very professional and polite Knows his stuff
Customer service response - Thank you for recognizing our technician's professionalism and expertise. We're delighted to hear about your positive experience!
Sears Home Services on October 02, 2024
Vincent C
Just great in all respects
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 16, 2024
Teri P
Polite, friendly respectful and patient
Customer service response - Thank you for highlighting our technician's politeness, friendliness, and patience. We're thrilled to hear about your positive experience!
Sears Home Services on September 09, 2024
Ruth P
Emmanuel was a delightful person . Very easy to understand how my refrigerator functions. Listen carefully to all i told him about my experience on the issue with this appliance.
Customer service response - Thank you for recognizing Emmanuel's excellent communication and attentiveness. We're delighted to hear about your positive experience with our service!
Sears Home Services on September 07, 2024
Richard R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 05, 2024
John V
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 04, 2024
Lynne W
Michael was great. He explained everything in clear terms. The dryer repair was done in under an hour. While the technician was great, i do NOT like using AI. I could not speak with anyone nor could i get a time frame in advance for the technician. All i could get was 8 AM to 5 PM. That’s tough for a working person. Please get rid of your AI and hire a real person. Thank you.
Customer service response - Thank you for acknowledging Michael's excellent service and efficiency. We appreciate your feedback regarding the scheduling process and will take it into consideration for future improvements.
Sears Home Services on September 04, 2024
Laura L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 21, 2024
METALTOWN H
Tech named Jamal was Awesome! Very Professional!'
Customer service response - Thank you for acknowledging Jamal's professionalism and awesome service. We're thrilled to hear about your positive experience!
Sears Home Services on August 20, 2024
Nancy R
On-time and professional, very knowledgeable on dry functions… solved issue immediately, walking me through the repair every step.
Customer service response - Thank you for highlighting our technician's punctuality and expertise. We're thrilled to hear they resolved your issue efficiently and kept you informed throughout the process!
Sears Home Services on August 19, 2024
