15271 Mcgregor Blvd Ste 33 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Walter M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 19, 2024
ROBERT P
Great service best
Customer service response - Thank you for your feedback, Robert! We're happy to hear you had a great experience with our service.
Sears Home Services on November 16, 2024
Doug R
Pete was great!
Customer service response - Thank you for your feedback, Doug! We're delighted to hear that Pete provided great service.
Sears Home Services on November 13, 2024
Steven C
Emanuel is an amazing technician He went above and beyond the duties as he was able to correct the Sears scheduling error, diagnosis the problem and travel to get a compressor and return the same day. It was 87 degrees in our house and Sears wanted to just reschedule in 2 weeks. This technician saved us from having to go to a hotel. 5 star technician and human being. Others would have just said sorry reschedule and been on their way
Customer service response - Thank you for sharing your experience, Steven! We're thrilled to hear that Emanuel went above and beyond to resolve the issue promptly and provide exceptional service.
Sears Home Services on November 12, 2024
Libby B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 06, 2024
Laura R
He arrived in time, identified the issue, reseted the sensor and the dryer is working properly now. Good work. Thank you
Customer service response - Thank you for your feedback, Laura! We're happy to hear the issue was identified and resolved promptly, and that your dryer is now working properly.
Sears Home Services on November 03, 2024
Wolfgang B
fast service
Customer service response - Thank you for your feedback, Wolfgang! We're glad to hear you were satisfied with our fast service.
Sears Home Services on October 31, 2024
Robert P
Freezer drawers still do not pull out all the way. To update my review, Emmanuel returned to my home and corrected all problems my freezer drawer had. All drawers now pull out with ease, he adjusted the the overall freezer drawer that was off alignment. Emmanuel did a tremendous job and I thank you!!
Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 27, 2024
david S
Great performance under an unusual situation.
Customer service response - Thank you for recognizing our ability to perform well under unique circumstances. We're delighted to hear about your positive experience!
Sears Home Services on October 16, 2024
kirsten C
Great job!!
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had a great experience with our service.
Sears Home Services on October 14, 2024
